| Candidate Information | | Title | Service Representative Customer | | Target Location | US-MN-Waconia | | Phone | Available with paid plan |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateProfessional SummaryCreative marketing professional with proven abilities to manage simultaneousprojects and produce many forms of media from concept to completion, adhering to time constraints, budget controls and brand standards. Key AccomplishmentsMaintain extraordinarily low reprint rate while providing exemplary customer service at SmartPress.Lead the advertising graphic design team at Southwest Newspapers, maximizing the teams strengths as we produced thousands of dollars worth of ads for a seven-figure publishing company.Related Experience and Employment HistoryASI: Acoustical Surfaces, Inc., Chaska, MN 7/2018 to 1//2023 Marketing SpecialistSupport and maintain marketing strategies and objectives with the Marketing Director.Concept, design and create magazine adsEdit and concept blog postsCreate and distribute emails using segmented lists and customer personas in HubSpot; use HubSpot to analyze performance indicatorsDevelop a brand standard manual for the parent company and five stand-alone brandsMake quick edits to company websites in WordPressFollow the marketing directors lead on SEO and PPC decisions Greater MN Communications/Herald Journal; Winsted, MN 5/2017 to 6/2018 Graphic DesignerDesign layouts for print and digital ads, brochures, banners, calendars, signs, niche publications and novelty marketing items.Work closely with sales staff to achieve customers goals and expectationsCommunicate with customers directly through email and by phone to perfect marketing messagesProduce large amounts of high quality designs efficiently while meeting constant deadlines and taking personal responsibility for accuracy and punctualityThe Bernard Group, Chanhassen, MN 5/2016 to 10/2016 Senior Marketing AssociateSupport the Senior Marketing Manager through the development and implementation of marketing strategies and tactics while supporting the Marketing, Creative and Products teams.Collaborate with the design team to generate website content to provide a positive user experienceAnalyze and report on campaign metrics using Google Analytics to provide recommendations for improvementsProject manage blog posts and email newsletters for content marketing campaigns using Active Collab and Zoho CRM for email distributionConfidently resolve issues with customers having negative public reviews with accurate feedbackRenee Fette Resume - ContinuesSoftware SkillsAdobe Creative SuiteMicrosoft Office SuitePowerPointGoogle DocsMulti-Ad CreatorSocial MediaSearch EngineOptimizationWordPressHubSpotWeb Design usingHTML and CSSReneeFette, MBA1625 Windy LaneWaconia, MN 55387PHONE NUMBER AVAILABLEAreas ofDemonstratedValueLayout and DesignProofreadingDesktop PublishingLeadershipBusinessCommunicationsPrint MediaAdvertising StrategiesSocial MediaDesign andPresentationStaff TrainingSchedulingCustomer ServiceProject ManagementRenee Fette Resume - Page 2Smartpress.com (subsidiary of The Bernard Group) 4/2014 to 5/2016 Customer Service RepresentativeUse Adobe Acrobat and Pitstop to preflight graphic design jobs submitted by customers for print and provide customer feedback online and by telephone.Identify issues in customers files, such as thin bleed, transparency and overprint issues as well as color discrepancies before theyre printed and cause refunds; maintain a low reprint rate per monthMaintain fast-paced, demanding workflow for up to 50 print jobs per day while providing exceptional customer serviceKleinBank, St. Bonifacius, MN 11/2013 to 4/2014TellerAid customers with basic banking practices. Implement the banks corporate commitment to integrity and customer service.Perform basic banking interactions (deposits, withdrawals) with customers while adhering to federal and state regulationsDiscuss and promote bank promotions and products according to customers needsSouthwest Newspapers, Shakopee, MN 5/2000 to 4/2013 Ad Design ManagerLeadership and project manage the eight-person Graphic Design team responsible for creatively producing ads and page layouts for multiple weekly newspapers and shoppers, magazines, and niche publications. Inspire agency-level design aesthetic and assign work to maximize each designers strengths to achieve clients marketing goals. Create page layouts for magazines, municipal newsletters and niche publications; produce web ads and web page designs.Produce ad proofs for multiple publications with simultaneous deadlines while consistently maintaining a high level of accuracy and customer satisfactionImplement a team approach to organize and promote marketing events that reflected the niche products brand messaging and involved readersIncorporate typography and layout skills to compose womens magazine story designs in line with the products brand and marketing strategySimplify complex information into easy-to-understand publications for organizations contracting our resources to communicate with audiencesExecute email newsletter campaigns promoting events and contestsProject manage production and press schedules; maintain amicable and favorable relationships with printers resulting in dynamic, on- time print jobsVolunteer ExperienceSt. Joseph Catholic School, Marketing Committee 2010 to 2020 Donate time and talent to promote and position our communitys Catholic school as an alternative education option to the public school EducationMasters of Business Administration, Concentration in Integrated Marketing Communications February 2016St. Catherine University, St. Paul, MNBachelor of Science Degree in Mass Communications, Advertising Concentration Moorhead State University, Moorhead, MNReneeFette, MBA1625 Windy LaneWaconia, MN 55387PHONE NUMBER AVAILABLE/pre> |
