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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary of Skills:Customer ServiceCall Center / AdministrationRetail Sales / CashierAccounts Receivable/PayableBodily Injury / 3 years General Liability and Multi Line ClaimsProperty Damage / Total LossField InvestigationWorkers CompensationColorado HealthCare Medicaid Market PlaceProfessional History:Allied Universal Colorado Springs, CO 06/2022 12/2022SecurityInspect and patrol the perimeter and grounds at regular intervals.Monitor surveillance cameras for suspicious activity.Monitor public access and ensure the security of all staff and visitors.Broadmoor Colorado Springs, CO 01/2022 05/2022SecurityGate and Property Security Guard for the Broadmoor Hotel. Welcoming Hotel guestCDASS Colorado Springs,CO CaregiverHomecare Health Assistant/Caregiver.Assisted client with daily task and self-careCleaned homePrepared mealsProvided social support and assistance02/2016 - PresentEquity Staffing/UHC Colorado Springs, CO 09/2019 02/2020PHD-Producer Help DeskAssisted with Medicaid/Medicare clients and Agent todetermine eligibilitySearched for providers and medications in networkAnswered questions regarding their Health Care BenefitsCDASS Colorado Springs, CO CaregiverHomecare Health Assistant/Caregiver.Assisted client with daily task and self-careCleaned homePrepared mealsProvided social support and assistance02/2016 - PresentSearched for providers and medications in networkAnswered questions regarding their Health Care BenefitsAtterro/CGI Connect for Health Colorado Colorado Springs, CO 09/2017 12/2018 Frontline Representative (Tier2)Handled all inbound calls, provided excellent customer serviceAssisted members with filling out application forms and answering any questions regarding their healthcare benefits, 1095 and open enrollmentAssisted brokers and healthcare providers with any questions on reprocessing, password reset and any other questions for the Market PlaceBroadmoor Colorado Springs, CO 05/2016 06/2017GSA Guest Service AttendantGreeted guests and gave guest tours through the Spa with a 5-Star serviceMaintained Spa and indo/or pool area.Wal-Mart Colorado Springs, CO 08/2015 05/2016Door GreeterWelcomed and assisted customers with friendly smile and attitudeAssist with Loss Prevention/Asset ProtectionHelped maintain the protection and security of our customersDiscover Goodwill Colorado Springs, CO 04/2015 07/2015Front Desk CoordinatorHelping out at front deskDirecting participants to proper programs and answering basic questionsAssisting other staff in their various everyday dutiesAssisting participants with filling out paperwork and diffusing participant conflictsEDUCATION:Clover Park High School Tacoma, WA HS DiplomaSoftware Knowledge:Microsoft Office 2013OracleSAPGatorRemedyCFSCometAdobe Acrobat |