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Click here or scroll down to respond to this candidateCandidate's Name
StudentContactAddressTampa, Florida Street Address
PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsMultitasking and PrioritizationDatabase ManagementAttention to DetailData ManagementDecision MakingWritten and Verbal CommunicationTime ManagementMicrosoft Office SuiteMicrosoft ExcelService-OrientedMaintained records related to sales, returns and inventoryAvailability.Grew sales and boosted profits, applying proactive managementStrategies, and enhancing sales training.LanguagesSpanishNative or BilingualHigh-energy college student currently studying in Business Administration and prepared to contribute abilities to a challenging role while further developing acquired skills and gaining real-world experience. Personable team player with exceptional customer service abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.Work History2022-11 - CurrentGuest Experience ManagerCava Grill, Tampa, United StatesCollaborated with outside departments to coordinate solutions and retain guest satisfaction.Monitored guest services personnel for efficiency and accuracy of response to guest complaints.Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.Coached and developed associates to improve soft skills and recovery techniques.Enhanced response and resolution systems to meet changing demands.Planned and implemented promotional activities to increase customer satisfaction.2021-09 - 2022-05Data Entry SpecialistAmerican Fundraising Service, Tampa, FloridaScanned documents and saved in database to keep records of essential organizational informationEntered numerical data into databases with speed and accuracy using 10-key padSent completed entries for evaluation and final approvalCorrected data entry errors to prevent later issues such as duplication or data degradationVerified accuracy of data before transcribingReviewed and updated client correspondence files and database information to maintain accurate records.Executed data verification to detect errors.Completed data entry tasks with accuracy and efficiency.2017-11 - 2020-08Sales AssociateLids Locker Room, Tampa, FLHelped customers locate products and checked store system for merchandise at other sitesPrepared merchandise for sales floor by pricing or taggingEngaged with customers to effectively build rapport and lasting relationshipsAchieved perfect attendance and on-time recordSolved customer challenges by offering relevant products and servicesPrepared large cash deposits with zero discrepancies.Maintained calm demeanor and professionally managed issues in busy, high-stress situations.Education2015-08 - 2019-05High School DiplomaSickles High School - Tampa, FL2019-08 - 2022-03Associate of Arts: Business AdministrationHillsborough Community College - Tampa, FL3.5 GPA2023-01 - CurrentBachelor of Arts: Business Management And AccountingUniversity of South Florida - Tampa, FL. |
