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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILE SUMMARY: Motivated and detail-oriented Job Candidate with extensive experience in customer relations, data entry, and office functions with the proven ability to organize and manage confidential client records and provide quality internal/external customer service in a fast-paced work environment.EDUCATIONAssociate of Applied Science--Office Administration/Medical Support SpecialistJefferson State Community College, Birmingham, ALAssociate of Applied Science - Business AdministrationFaulkner University, Birmingham, ALSELECTED SKILLS SUMMARYInteract with the public by using effective communication to gather and relay informationAbility to use active listening skills and use sound judgement to problem solveHandled and organized confidential dataDetail-Oriented with the ability to adapt to changes in the work environmentData entry and data verificationGeneral bookkeeping and accounts managementProficient in use of MS Word, Excel, Access, Publisher, and Munis systemsWORK EXPERIENCEAdministrative Clerk, 09/2003 - 09/2022Jefferson County Commission, Birmingham, ALAccepted payment from customers to park in various lots for city/county businessAnswered multi-line telephone systems and directs calls to appropriate personnelGreeted customers at counter, assists with questions, and resolves problemsResponsible for daily deposits for General Services DepartmentDeposits for identification badges from employee payments for all county facilitiesPaid utilities such as power, water, and gas for departmentOther general clerical duties as assignedIntake/Medical Record Clerk, 06/2001 - 08/2002Birmingham Health Care, Birmingham, ALOperated computer to enter and retrieve dataAssisted with coding of medical recordsScheduled appointments for patients through the MIS systemMaintained flow of medical records by compiling, verifying, and updating records when neededOffice Assistant/Scribe (Work Study), 08/1999 - 05/2001Jefferson State Community College, Birmingham, ALAnswered telephones and directed callsFiled accommodation letters in correct filesEntered data into computer system using MS Word, Excel, and AccessAssisted students with disabilities with notetaking as directed by supervisor |