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Title Call Center Customer Service
Target Location US-VA-Allisonia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Allisonia, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceTeacherRainbow Riders - Blacksburg, VANovember 2016 to PresentResponsibilitiesI have worked with infants and toddlers from ages of 6 weeks to 3 years old. I know how to lesson plan and work with GOLD strategies. I have also took courses on challenging behaviors and mandatory reporting. I have received my CDA, my MAT and my First Aid/CPR certificates. I know sign language and am still taking classes to help further my education to help the children i come in contact with. I was also nominated for the Montgomery County ABC Early Education Runner-Up for this year in 2019. I also have worked with NAEYC twice in getting 5 stars in our child care centers. I am also enrolled in Penn Foster since March 2020 for early child specialist.Kitchen leaderHardees - Christiansburg, VANovember 2008 to February 2016ResponsibilitiesI ran kitchen, did prep, trained new employees and supervised . Managed drive thru times and also ran table. Made sure products were good and did daily temps in our temperature log. Also handled customers complaints and took inventoryAccomplishmentsWe received a gold from echo star . Our first one ever. I talked to others and they really liked having me as their leader. You have to lead by example. I take pride in my job. Skills UsedMulti tasking is a plus. Speed but also good food is a plus. Leading your team is definitely a skill and to retain a image is a plus.HousekeepingHoliday inn - Christiansburg, VAJune 2015 to July 2015ResponsibilitiesCleaning the guest rooms checking in and out.Accomplishmentsi was faster then the others and the training that i learned from them. EducationEarly child development in Child developmentTexas A&M2015 to 2016early child developmentSkills I have ran my own youth group for years and i am educating my child career now. I have passed my course with a 94.7 and am waiting to receive my certificate in the mail. I am now a graduate and am eager to work and share what I know and ideas with a great childcare environment. I have certificates in early inclusive child care and child care development. Also have been certifieds to work with children in special needs and diapering. I also have a certificate in child abuse and neglect as well as CPR and First Aid Training as well. I am also taking behavior classes to go with my childhood education as a child care specialist or teacher. I will be still taking my education further on September the 19th to further my education on teaching. You can always learn something new everyday and I would love to teach and play with children. They need to be heard and cared for and I would love to be that for them. They're voice. I am starting my own organization with other childcare providers on the subject of bullying and am researching on that as well. I would be a great addition for any childcare environment I think because even though it feels great to have graduated it takes the Heart to love and spend that time with children, not the diploma. (10+ years) Teaching Experience English Childcare CPR Teaching Time Management Organizational Skills Early Childhood Education Senior Care Preschool Experience Toddler Care Customer service Classroom Management Autism Experience Infant Care Special Needs Curriculum Development Babysitting Caregiving Behavior Management Classroom Experience Experience Working With Students Food Preparation Sales Tutoring American Sign Language Meal Preparation Cleaning Experience Computer literacy Special education Child & family counseling Training & development Childhood developmentCertifications and LicensesCPR/First AidJuly 2016 to PresentEarly Childhood EducationSeptember 2016 to PresentMy course I passed with a 94CDAJuly 2017 to July 2020CDA to work with infants to three year oldsMATAugust 2017 to August 2020Teaching CertificationAssessmentsCustomer Focus & Orientation  Highly ProficientFebruary 2020Responding to customer situations with sensitivity Full results: Highly ProficientBuilding Relationships for Childcare Providers  Highly Proficient January 2019Measures a candidate's knowledge of how to build positive and productive relationships with families of children ages 03.Full results: Highly ProficientTeaching Skills: Elementary Classroom Management  Highly Proficient February 2020Managing behavior in elementary school classroomsFull results: Highly ProficientTeaching Skills: Elementary Lesson Planning  Highly Proficient February 2020Developing lesson plans for elementary-level classrooms that promote learning Full results: Highly ProficientHigh School Classroom Management  ProficientFebruary 2020Minimizing classroom disruption and engaging students Full results: ProficientEarly childhood development  ExpertJanuary 2020Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ExpertBuilding relationships for childcare providers  Highly Proficient January 2020Building positive and productive relationships with families of children ages 03 Full results: Highly ProficientWork style: Conscientiousness  ProficientFebruary 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientFood Safety  FamiliarNovember 2019Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: FamiliarWork style: Reliability  FamiliarFebruary 2020Tendency to be dependable and come to workFull results: FamiliarCustomer service  FamiliarDecember 2020Identifying and resolving common customer issuesFull results: FamiliarCall center customer service  Highly ProficientDecember 2020Applying customer service skills in a call center setting Full results: Highly ProficientSales skills  ProficientDecember 2020Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI have also gotten my certificate in education psychology and memory and cognitive psychology certificate. I am currently working on my child and adolescent psychology certificate at Saylor Academy. I have more certificates that I cannot remember on here. But I have them all and am waiting to work asap. I have been around children for over 20 years from babysitting to working with my church daycare on Sundays to running my own youth group.

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