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Click here or scroll down to respond to this candidateCandidate's Name
# PHONE NUMBER AVAILABLE, Street Address EMAIL AVAILABLEExperienced professional in telesales, telemarketing debt collections, sales, marketing, & customer service. Successfully served businesses for many years & have consistently been a top producer. Have talents & work ethic to excel in the business environment, able to multitask. Flexible and accustomed to working in a deadline-focused, fast-paced environment. Ability to effectively work with other team members. Experienced in all payment policies and procedures. Business-to-business & business-to-consumer experience.QualificationsExtensive customer service experience Professional phone etiquetteProficient in computer skills Ability to think outside the boxMicrosoft Office Excel MS word Maximize lead potential15 plus years of telemarketing. Excellent attendanceDebt Collections Specialist Problem solving to achieve positive resultCareer SummaryKittles Indianapolis, IN 6-2020 to 3-2023Customer Service SpecialistInbound & Outbound call center for furniture deliveries in IndianaSet delivery date & time directly with the customersHandle all problems that may arise with deliveries & shipmentFedEx Federal Express Indianapolis 9-2020 to 12-2020SorterHoliday help Sort FedEx Package off conveyor beltPerfect AttendanceGannett Publications - USA Today Indianapolis, IN 7-2015 9-2020Inbound Outbound Customer Service RepInbound & Outbound call center to complete & update all customers needsActivate accounts for all of Gannett PublicationsCollect balance due on credit cards and check by phoneXerox Corp Anderson, IN 1-2012 7-2015Customer Care SpecialistInbound national call center for Verizon wireless cell phone customersBilling, collections expert explanation of all line charges & credits applied when neededDevice expert trouble shooting of all devices & activation of all devicesPCA Security Indianapolis, IN 2-2008 1-2012Security Consultant Sales RepresentativeSold security systems & surveillance cameras/DVR direct to business owners & homeownersTop Producer, traveled 20 states Midwest, region, USASecured new & follow up appointment via telephone with potential customersIMC Funding Indianapolis, IN 4-2003 1-2008Mortgage Customer ServiceInbound & Outbound call center for loan originationAccepting & gathering all confidential information & dataAnalyze calls to ensure proper action and maintain routine transactionsEducationIndiana State University, Terre Haute, IN, 102 Credit Hours towards BS Business & Philosophy |
