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| | Click here or scroll down to respond to this candidateCandidate's Name
SALES, MARKETING, AND CUSTOMER SERVICEStreet Address Harrison Street, Apt. 105Allentown, PA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYCustomer-focused manager with experience in sales, marketing and customer service. Flexible and adaptable to change. Service oriented and people person.SKILLSProfessionalCommunicationCustomer-focusedTime managementBuild relationshipsOutgoing and friendly personalitySales generationDetail orientedEager and willing to learnB2B and B2C salesDevelop talentRELEVANT EXPERIENCECustomer ServiceImproved customer service while handling many projects simultaneously in fast-paced environments.Displayed energetic and positive attitude with customer interactions.Persuaded customers to purchase while providing exceptional customer service.Consistently delivered superior customer service by exceeding customer expectations.SalesProvided training to staff on company new starter and training policies.Devised and supported team-oriented environment.Managed customer concerns and ensured appropriate resolution.Developed and implemented plans to maximize sales and profits that met or exceeded goals.MarketingDevised multi-channel strategy to engage new members and build brand loyalty. Developed marketing campaign to include personal outreach, tailored emails, and opportunity to attend orientation/networking event.Built digital and traditional marketing strategy and communications for multiple channels, conducted online testing, tracked campaign analytics and provided insight, and managed teams.Managed end-to-end marketing projects, campaigns, and strategy.Leveraged digital marketing and print marketing to execute marketing strategy and drive engagement, acquisition, and retention.EXPERIENCE TIMELINERetail Supervisor, Sodexo. Bethlehem, PA. 2/22-12/22Assistant Store Manager, Talbots Outlet. Plymouth Meeting, PA. 8/21-2/22Sales and Customer Service Associate, Pottery Barn. Allentown, PA. 11/20-8/21Marketing Consultant, Zanardi Consulting. Bethlehem, PA. 7/16-5/21Census Data Collector, US Government. Allentown, PA. 8/20-10/20Marketing Manager, Verizon. Basking Ridge, NJ. 9/16-12/16Marketing Manager, Dun & Bradstreet. Center Valley, PA. 3/15-12/15Sales Associate, Omaha Steaks. Allentown, PA. 3/14-3/15EDUCATIONMarketing MBA. Fordham University, New York, NY. 2008Retailing BS. Hood College, Frederick, MD. 1988VOLUNTEERSt. Lukes Hospital, Allentown, PA. 2/22-present |