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EMAIL AVAILABLEPHONE NUMBER AVAILABLEService-oriented with excellent time management, organization, and prioritizing skills. Expert knowledge of how to build customer relations and provide exceptional service.SkillsOrganized approach and excellent time managementGreat communication and ability to work well as part of a teamComputer literacy and keyboard Microsoft, Outlook, Excel, Word, SharePointProblem solvingAccuracy and attention to detailData Entry & NAFTAProcessing ACH/EFT, Credit CardsUpselling and cross-sellingProduct knowledgeProduct educationResearchingCustomer consultingSales closingCustomer serviceCall escalationOpening and closing accountsConflict resolutionRefunds processingReport generationOrder processingExperience4/19 Present Wholesale Supplies PlusCustomer client relations and support service7820 E. Pleasant Valley Road, Independence, Ohio 44131 * PHONE NUMBER AVAILABLEDuties:Determine recipe failures and resolveSales and suggestion of what will be neededWorking with warehouse on orders to be shippedCreating NAFTA for shippingRMA, UPS call tags and filing claimsCollection of unpaid ordersCorrecting orders that needs updating or deletingUpdating Excel spreadsheets1/19 4/19 Integrity Staffing ServicesMillennium Capital and Recovery CorporationHonda Financial Case ManagerIntegrity: 2132 Case Parkway N, #J, Twinsburg, Ohio 44087 * PHONE NUMBER AVAILABLEMillennium Capital: 95 Executive Parkway, Hudson, Ohio 44236 *PHONE NUMBER AVAILABLEDuties:Update case to Honda and Toyota financial with a 10 day window to resolveCommunication with bank, agent and debtorMonitoring and evaluation action requiredSolving problems and questionsDuel assign case and reassignmentsCompleting debtor voluntary surrendering information6/02 12/18 C.L. ConsultantsCoordinator2549 Laurel Road, Hinckley, Ohio 44233 * PHONE NUMBER AVAILABLEDuties:Set-up pre-bid meeting for contractorsChange orders and close-outsObtain accurate measurement on footage of construction siteArranging and pulling of permitsAssist in reviewing contractsCollection of past due accounts, posting payment, bankingAssist in blueprint takeoff via Google map10/98 - 6/02 Cheryl A. Brunelle D.D.S & Suresh Goel D.D.SOffice Manager4859 Dover Center Road, suite 2, North Olmsted, Ohio 44070 * PHONE NUMBER AVAILABLEDuties:Office Manager and Front deskBilling and Insurance verification and submittalScheduling of office staff and patientsAssisting in Patient proceduresProcess Credit card payments / Cash to accountBalancing end of day and preparing depositEducationGraduate Elyria High SchoolLorain County Community College: B.A.Henschen Consulting: Practice Management: CERT # AGD NSAP 82866 |