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Click here or scroll down to respond to this candidateCandidate's Name , CSMTownsend, DE Street Address
EMAIL AVAILABLE c: PHONE NUMBER AVAILABLE h: PHONE NUMBER AVAILABLEHighly skilled Information Management and Technology Analyst with extensive experience working with cross functional teams in application development projects. Skilled in using system development best practices from either Waterfall or Agile frameworks. Proficient in applying Business Analysis (BA) and Quality Assurance (QA) testing principles and tools to deliver high performing systems in new and continuing development initiatives for financial services, healthcare plan services, and telecommunications corporations.Core SkillsBusiness Analysis, Systems Analysis, Systems Integration, Quality Assurance Testing Best Practices,Software Development Life Cycles, Staff Training and Mentoring Testing, Training, and App Dev Best Practices (10+ years) // Quality Assurance (9 years) // Mentoring (3 years)Work ExperienceBusiness Analyst/QA AnalystMouritech Technology, LLC Irving, TXEnd Client: REEF Technology - Miami, FL August 2021 to January 2022 Validated process maps and workflows for changes made in Master Data Management for Reef parking real estate and delivery kitchen applications as part of a business transformation initiative. Compiled and validated requirements matrix to align business requirements with test cases/use cases required for system verification in the transformation project. Coordinated development and execution of UAT environment test cases defined to validate processing of master data and other reference data used in testing of Microsoft D365 Business Central Application. Validated tests results obtained in end to end, quality assurance, and UAT testing of functional test cases and reports performed by offshore staff located in India, Canada, Turkey.Quality Assurance AnalystLiquidhub Inc, CapGemini Inc, Millenium Software - Southfield, MI - February 2018 to March 2020 Performed Quality Assurance testing in an Agile/Scrum environment of Property and CasualtyInsurance Company products as part of a team that provides infrastructure support of Quoting and Issuance systems. Developed test cases to validate product quotations for varied lines of industry businesses and disciplines. Test cases focused on end-to-end validation of templates from data entry to binding of quotes and selected coverages. Coordinated with Scrum team members to identify, design, and execute suites of high priorityregression test cases for platform changes. These validated the processing of products that were part of a code refactoring effort designed to deploy applications to an Azure cloud environment. Ensured that all testing/development tasks are completed over the course of each development sprint.Business/Quality Assurance AnalystStewart Lender Services (formerly DataQuick Lending Solutions) - Wilmington, DEFinancial Services Corporation - November 2012 to October 2017 Dedicated resource for continuing development of web-based workflow application used by mortgageoriginators, appraisers, titling organizations and servicers, as well as other personnel of corporatebanking organizations. Performed requirements analysis and detailed reviews of business requirements documents todefine functional requirements and use cases. Coordinated reviews of annotated Functional System Design (FSD) documents to detail functionalchanges to applications and summarize high level test requirements in confirming content and definitionof test/use cases, test scenarios. Developed application process flows and requirements matrix documentation for use in application trainingand requirements validation. Constructed and executed intermediate level SQL Server queries to create test case data and extracttest case results. Provided recommendation(s) for process improvement and strategies for assisting staff anddevelopment personnel to adhere to standards, and system development methodologies. Updated deployment timeline documentation required for production deployment and validation after QA and UAT testing. Performed functional and regression testing as part of Agile Sprint production environmentdeployment activities. Functioned as co-QA on-point to complete software system migration of applications accomplishedover a 6-month period as part of a data center move due to a company acquisition. Project focused oninstalling Title processing applications in upgraded test and production platform environments.Contract EmployeeJudge Group, Inc - Wilmington, DE - July 2011 to May 2012Application Developer AnalystMarch 2012 to May 2012 Produced Minor Project specifications to document enhancements made to a main-framed based Automated Clearing House (ACH) Paperless Entry Processing (PEP)+ system for transmission of transaction files. Detailed processing procedures and validated improvements in feature functions.Business Systems/QA AnalystJuly 2011 to January 2012 Partnered with rapid application development teams stateside and offshore to develop a web tool for rapid assignment of 900K+ distressed loans to Chase staff converted from the Relationship Manager (RM) title to Single Point of Contact (SPOC) title to comply with OCC requirements. Utilized the Agile SCRUM methodology best practices for development across a multi-application environment. Performed high level business analysis and QA activities inclusive of compiling and documenting requirements as user stories, entering test cases in Quality Center, performing initial functional test case execution, and analyzing and resolving defects encountered in the functional and QA test environments. Coordinated regression testing process activities with offshore staff in India to define requirements and construct the test environmentBusiness Systems Analyst IIApex Systems Contract Employment - Malvern, PA - March 2011 to June 2011 Supported product manager of a web-based loan origination system in a continuing developmentinitiative for an integrated retail loan origination solution by producing/authoring functional designspecification documents summarizing requirements to implement product enhancements and testing.Senior Business Systems AnalystPNC Bank, Consumer Lending - Philadelphia, PA - January 2007 to March 2010 Elicited requirements and completed testing of detailed tests cases in implementing Regulation ZTruth-In-Lending disclosures. Performed requirements elicitation, analysis, and testing of mortgage lending process changesimplementing service requests for homeowner installment loans (HEIL) and home equity lines of credit(HELOC) applications. Developed, documented, and disseminated QA testing standards that established a consistenttesting framework for Mercury Quality Center and Quick Test Pro (QTP) installation. Created ad hoc QTP scripts, executed test scripts, test cases, and test scenarios developed tovalidate remediated business functionality during QA and User Acceptance Testing (UAT). Functioned as Mercury Quality Center administrator and consultant to deliver group and one-on-onetraining and mentoring to 130 person staff; promote Corporate Quality Center standards and bestpractices for manual and automated testing of mainframe and web-based applications.EducationBS (40 credits) in Computer Science - Union County College BS Computer Science - Union, NJAdditional InformationUnion County College BS Computer Science 40 CreditsDevelopment Software:Operating Systems:Databases/Database Tools:PC Software:Tracking Software:IDE Applications:Groupware:Professional Development:Legacy Systems: Cobol, Cobol II, PL/1, REXX, MVS/JCL, UNIXWeb Technologies: VBScript, JavaScript, XML, HTMLWindows, MVS, UNIX, DOS, TSO/ISPFDB2/SQL, IMS DB/DC, MS SQL Server, ORACLE, DB VisualizerMS Word, Excel, PowerPoint, Access, Visio, ProjectsTFS (aka, Azure DevOps Server), Atlassian JIRA 4.2(Issues), Remedy AR (Service Management)Visual Studio 2013, HP ALM, HP Mercury Quality Center 9.0, Microsoft Test Manager (MTM), Quick Test Pro 9.2, Automate 6.0, Sybase ECMap HIPAA Accelerator, IBM Ascential DatastageLotus Notes 6.5/ Sametime 7.5, MS Outlook/Communicator, SharePointStructured Test Plan Development, RFP and Proposal Preparation, Data Modeling and Relational Data Design, Data Warehousing Bootcamp, Process Quality Management and Improvement (PQMI), Zenger Miller - Quality Enhancement Through Skills Training (QUEST)Certifications: Certified Scrum Master (CSM) Certificant ID: 001107382, Scrum Alliance |
