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Ph. PHONE NUMBER AVAILABLE, EMAIL AVAILABLE, Street Address
QUALIFICATIONSOver 30 years experience in general office procedures, front desk operations and receptionist duties, and over 7 years in customer service, call center, payroll and human resources, recruiting, training and managing personnel.Can operate many types of office, cash, and photocopy equipment, and personal computers, as well as hand tools, small power tools, and cleaning equipment.Proficient with Microsoft Office programs, Quick Books, Generations, NexGen and other data retrieval programs.Experienced in large and small-scale inventory tracking, shipping and receiving, planning public and private events, canvassing/publication distribution, and residential and commercial cleaning.Skilled in general office procedures, telephone operation, public presentations, personal computer operations, warehouse operations, and domestic and commercial cleaning.Over 10 years experience in home health care with disabled husband - vital signs, diabetic glucometer testing, blood pressure, injections, catheterizations, transfers, bathing, skin care and personal care. 5 years professional experience in home health care.Experienced in housekeeping, child and pet care.EDUCATION & TRAININGCompleted phlebotomy and field technician courses at Ohio School of Phlebotomy, with externship at LabCorp, Westerville OH. Certification is expired. Completed two HIPAA training courses, a Customer Connections course, NASCO program training, 12-week Customer Service course and related computer programs as required by Anthem BC/BS for the position of Customer Service Representative. Completed courses in Customer Service and Customer Relations, Coding and Processing, and company policies as required by Anthem and Vision Service Plan. High School Diploma, two years at Ohio State University, and coursework at Columbus College of Art and Design.EMPLOYMENT HISTORYHome Instead Senior Care 8/13/2022present62 S. Stygler Rd. Gahanna, OH 43230 Ph. PHONE NUMBER AVAILABLEHome Health AideHome Instead Senior Care 02/28/2020-6/28/20221633 W Main St. Suite 600, Lebanon, TN 37087 Ph. PHONE NUMBER AVAILABLEHome Health AideCollabera Temporary Employment Agency555 Marriott DriveSuite 200Nashville, TN 37214 Ph. PHONE NUMBER AVAILABLECigna Insurance Company--11/2/2019-12/13/2019CTSprocessing Medicare ApplicationsLower Lights Christian Health Center 09/15/201410/2/20191160 West Broad St Columbus, OH 43215 Ph. PHONE NUMBER AVAILABLEMedical Records ClerkCreated procedure manual for processing Medical RecordsV.I.P. Waste Services, LLC (part time) 01/20141/20156950-D Americana Parkway, Reynoldsburg, OH 43068 Ph. PHONE NUMBER AVAILABLE, PHONE NUMBER AVAILABLEHousekeeper, Personal Assistant to CEOR & K Burton Enterprises, Inc.; One Lane Bridge, Inc. (Personal Business) 01/94 -- 12/99; 01/00 2/20153941 Karl Rd #126, Columbus, OH 43224 Ph. PHONE NUMBER AVAILABLEhttp://www.onelanebridgeshop.comDesktop Publishing, Residential & Commercial Cleaning, Home Health Care, Casual Labor, Live Historical Music Programs, Native American Inspired crafts, jewelry, and leather itemsGarden City Group through Call Me Staffing (Temporary Employment Service) 10/18/20109/25/20115151 Blazer Parkway, Dublin, OH 43017Call Me Staffing, 3565 Piedmont Road, Bldg. 1, Suite 510 Atlanta, GA 30305.Ph: PHONE NUMBER AVAILABLECustomer Service Representative/GCCF call center, and Mailroom Agent.Safelite Solutions/Safelite Auto Glass (part time) 9/21/09--9/20/20102400 Farmers Drive, Columbus, OH 43235 Ph. PHONE NUMBER AVAILABLECustomer Service Representative/ Safelite Contact Call CenterInstalled Building Products 10/31/0802/11/09495 S. High St. Columbus, OH 43215 Ph. PHONE NUMBER AVAILABLEPayroll CoordinatorStar Services - A premier home healthcare agency) 05/18/0510/28/081100 Beecher Crossing North, P.O. Box 307510, Gahanna, OH 43230Ph. PHONE NUMBER AVAILABLEPayroll Manager, HR Assistant, Billing Assistant, Employee files and Patient files, and Scheduling backupCreated procedure manual for processing payrollAnthem Blue Cross and Blue Shield Mission: To Improve the Health of the People We Serve6740 N. High St. Worthington, OH 43085. 09/10/01-- 09/17/04Ph. PHONE NUMBER AVAILABLE,Customer Service Representative, ITS Call CenterI get along well with co-workers, am good-natured and easy-going, enjoy learning new skills,enjoy working with people, and am hardworking, honest, and dependable.VOLUNTEER ACTIVITIES AND EXPERIENCEVineyard Christian Fellowship,6000 Cooper Rd. Westerville, OH 43068 Ph. PHONE NUMBER AVAILABLERich Nathan, Danny Meyer, Craig Heselton, and Bill Christianson, Pastors.February, 19892003Computer Projection CoordinatorSet up and operated soundboard for music ministry, 1 year (now a separate ministry).Created and maintained Access database song files for projection ministry.Created PowerPoint slides and presentations for regular services and special events.Recruited, trained, and scheduled projectionists for regular services and special events.Wrote computer projection instruction manuals and revised as needed.Created and published computer projection newsletter.Operated PowerPoint slide presentations for regular services and special events.Trained new Computer Projection Coordinators.Bellows Elementary School, Ohio Avenue Elementary School,Oakland Park Traditional School, ColumbusMarcia Morrill, Teacher Ph. PHONE NUMBER AVAILABLE1970-1977 (As needed; about 5 years altogether).Teaching Assistant: 3rd, 4th, and 5th gradesEarly employments include: Veterinary Assistant/Animal Caretaker, Stable Hand, Retail Sales and Management. |