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Click here or scroll down to respond to this candidateCandidate's Name
Alexandria, IN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIt has always been a passion of mine, to be a part of a health care team, assisting individuals with their health care needs, so that they can receive the care that they require to become and stay healthy. I am looking forward to the opportunity to have, not just a job, but a career, where I can become part of an amazing team within an organization, that allows me to learn and grow within that organization. I find it very rewarding, to be able to help/assist people with their needs, no matter where they are from or what their needs may be, while demonstrating great customer service and excellent professional interpersonal communication skills. Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing Speed: 45 WPM Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Attention to detail; Organized; Customer Service oriented; Able to work independently Honor/Rewards: Ultimate Medical Academy Honor Roll Award for achieving a CGPA of 3.5 - 3.9 VaccinatedAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeCircle K - Summitville, INMay 2021 to July 2021 Direct point of contact and delivered excellent customer service with a positive attitude Operated cash register, scanned merchandise, accepted payments, ensured accuracy of cash drawer, stocked shelves, and kept work areas clean and organized Worked as part of a team and interacted with diverse customers and staff members Patient Collections RepresentativeRehab Medical - Indianapolis, INApril 2021 to April 2021 Accounts Receivable Revenue Cycle Collection of patient payments Navigated between multiple screens Multi-taskingTechnician AssociateConduent Commercial Solutions, LLC - Richardson, TX April 2020 to May 2020* Work from home (temporary assignment position)* Data Entry (Key and Index)* Matched multiple billing claims and put them together* CMS 1500 and CMS 1500 II* Verified patient demographics on billing claims* Worked independently on multiple tasks daily* Confirmed that billing claims matched patients personal information* Report claims that did not patients information on billing claims* Completely communicated with training staff and supervisors remotely. Setting Up Physician AppointmentsPersonal Experience - Indianapolis, INJune 2010 to September 2018 Attending physical therapy sessions Recovered from back surgery Communicating with medical staff and physicians The importance of appointment remindersHome Health AideAble Hands Home Health Care - Marion, INFebruary 2010 to June 2018* Assisted with in-tub/shower bathing* Assisted with daily hygiene care* Prepared small meal and/or snacks* Completed light housekeepingEducationAssociate of Science degree in Healthcare Management Ultimate Medical Academy - Tampa, FLSeptember 2018 to February 2020Associate's degreeSkills Accounting (3 years) Payroll (3 years) Banking Systems (3 years) Healthcare Law (3 years) HIPAA Compliance (5 years) Charting (3 years) Filing (3 years) Processing Co-Payments Insurance Billing Procedures (3 years) CMS1450 (3 years) UB04 (3 years) CMS1500 (3 years) Healthcare Claim Cycle (3 years) Insurance Verification (3 years) Interpersonal Professional Communications (3 years) Business Office Operations (3 years) Medical Office Procedures (3 years) Medical Practice Management Systems (3 years) Practice Structure (3 years) Leadership & Management (3 years) Medical Terminology (3 years) Anatomy & Physiology (3 years) Medical Coding (3 years) Patient Care (10+ years) Medical Records (3 years) EMR Systems (3 years) ICD-10 (3 years) ICD-9 (3 years) Vital Signs (10+ years) MS Office (3 years) MS Word (3 years) MS Excel (3 years) MS Powerpoint (3 years) Medical Scheduling CPT Coding Phone Etiquette (10+ years) MS Word, MS Excel, MS PowerPoint Healthcare Management Clerical Experience Microsoft Access Data Entry ICD Coding Quality Assurance Microsoft Excel Proofreading Typing Front deskCertifications and LicensesCPR CertificationAssessmentsData entry: Attention to detail ProficientMarch 2021Maintaining data integrity by detecting errorsFull results: ProficientAttention to detail FamiliarMarch 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: FamiliarAccounting skills: Bookkeeping FamiliarMarch 2021Calculating and determining the accuracy of financial data Full results: FamiliarCustomer focus & orientation ProficientMarch 2021Responding to customer situations with sensitivity Full results: ProficientBasic computer skills FamiliarMarch 2021Performing basic computer operations and troubleshooting common problems Full results: FamiliarSpreadsheets with Microsoft Excel FamiliarMarch 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: FamiliarFiling & organization ProficientMarch 2021Arranging and managing information or materials using a set of rules Full results: ProficientAnalyzing data FamiliarMarch 2021Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: FamiliarScheduling ProficientDecember 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: ProficientCall center customer service Highly ProficientAugust 2020Applying customer service skills in a call center setting. Full results: Highly ProficientData entry: Accuracy Highly ProficientAugust 2020Entering data quickly and accuratelyFull results: Highly ProficientTyping CompletedMarch 2021Transcribing text using a standard keyboardFull results: CompletedVerbal communication ProficientFebruary 2020Speaking clearly, correctly, and conciselyFull results: ProficientMedical receptionist skills Highly ProficientDecember 2020Managing physician schedules and maintaining accurate patient records Full results: Highly ProficientRemote fit ProficientMarch 2021Measures the traits that are important for successful remote workers Full results: ProficientWorking with MS Word documents FamiliarMarch 2021Knowledge of various Microsoft Word features, functions, and techniques Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
