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PHONE NUMBER AVAILABLE  Phoenix, Arizona  EMAIL AVAILABLEADMINISTRATIVE ASSISTANTBilingual English/Spanish speaking administrative professional with extensive experience in the health care industry. Detailed knowledge of business terminologies, technology, and standard practices. Committed and passionate with a focus on professionalism and excellent patient relations. CORE COMPETENCIES Business Terminology Customer Service Centrix & Powers Chart, CentricityEMR MS Word, Excel Office Coordinator Centricity EMR, Navinet Portal, Promise, United Healthcare (Optima), Health Partners PortalsPROFESSIONAL EXPERIENCE Gale Healthcare. Caregiver3101 W Dr Martin Luther King Jr Blvd Suite 200, Tampa, FL. 03/2022 Present Select Home Care. Direct Care Worker, 638 W Broadway Rd Suite 312, Mesa, AZ. 03/2021  21-2022 Help at Home, Inc. Direct Care Worker Philadelphia, PA 08/2019  02/2022 Managed client medical and personal care providing quality service at health care facilities and at home Improved communications processes with medical and insurance providers through direct support Shriners Hospital for Children  Patient Access Registration  Philadelphia, PA 02/2017  01/2021 Partnered with medical and non-medical staff resulting inz excellent patient care relations Verified demographic and insurance provider information with 95% accuracy Increased inter-department office efficiency and productivity by 95% Esperanza Health Center  Medical/Clerical Assistant  Philadelphia, PA 10/2001  10/2016 Submitted timely and accurate patient billing, insurance, and demographic information Oversaw patient data bases ensuring information was correct and updated Facilitated Spanish-language interpreting for doctors treating English-limited speaking patients Developed vital professional relationships with insurance providers to acquire medical coverage Jeanes Hospital - Registration Interviewer - Philadelphia. PA 06/2000 - 09/2001 Recorded and submitted detailed patient information Coordinated administrative support meeting time-sensitive deliverables Improved hospital admissions processes by successfully collaborating with inter-department teams EDUCATIONEastern District of the Spanish Assemblies of God Church 09/ 2005  05/2008 Kensington High School  Philadelphia, PA  Diploma