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PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL PROFILEDynamic and engaging business administration professional bringing 23-year track record of highlysuccessful, event planning and staffing, and company ownership. Demonstrated expertise inmultidisciplinary business management fields, spanning human resources, finance, sales andservice, advertising, marketing, and regulatory compliance with varied governing bodies. Tech- andtrend-savvy leader who integrates extensive industries intelligence, keen business acumen, andentrepreneurial drive to capitalize on growth opportunities at every organizational level. Adept inemploying exceptional communication assets toward developing, building, and empowering highly-productive teams to exceed service expectations, performance goals, and contributing long-termdedication to company mission.SUMMARY OF QUALIFICATIONSOperational Efficiency Vendor and Sub-contractor RelationsTalent Acquisition Business DevelopmentStaff Training and Development Event Planning and StaffingFinancial Management Policy and Procedure DevelopmentPerformance Monitoring and Evaluation Contract NegotiationsBusiness Administration Customer Service and SatisfactionEXPERIENCEGeneral Manager/Operator/HR Generalist, 06/1999 to 12/2022Butlers & Bars (Staffing Company) Methuen, MAButlers & Bars provides professional staffing and event planning services for corporate, private,and personal events throughout the New England region since 1999.Manage all aspects of daily business operations, spanning finance, sales and marketing,employee assignments and schedules, client communications, staffing coordination andoversight, business development, contract administration, and event planning services.Source, recruit, interview, and hire talented candidates to support professional event staffingservices.Conduct reference and background checks for all job applicants.Prepare, process and report all financial and required documentation, including accountspayable and receivable, weekly payroll, sub-contractors, quarterly, and annual taxes.Administer company insurance selection and renewal activities related to property, workers'compensation, and general or liquor liability.Generate leads for new business and sales through telephone and email prospecting, clientrecommendations, advertising, local and national trade shows, and word of mouth.Develop highly-empathetic client relationships and earned reputation for exceeding salesgoals.Accomplishments:Instituted, built and managed 50-80-member team of astute and successful professionalswhich supported corporate growth and productivity objectives.Established company-wide policies and procedures to address safety training, TIPS, andServSafe Certifications.Human Resources Lead, Office Manager, Executive Assistant 01/1997-04/1999Pepsi Cola Wilmington, MAHuman Resource Representative/Payroll Manager 09/1991-04/1996Arthur Blank & Company, Inc. West Roxbury, MAHuman Resources Benefits Administrator/Office Assistant 09/1988-08/1991Sherrill House, Inc. Boston, MAEDUCATIONManaging Human Resources - Currently EnrolledNorthern Essex Community College Haverhill, MA, United StatesPreparation for Senior/Professional in Human Resources (PHR/SPHR) Test & CertificationBusiness Administration, 1987-1988Cape Cod Community College (4Cs) Barnstable, MA, United StatesExecutive Secretarial/Assistant 1985-1987Career Blazers White Plains, NY, United StatesTECHNICAL COMPETENCIESADP-Workforce Now, Quickbooks, Interboro Systems, ADP, Ceridian, Kronos, AbraPay, HRIS First Resources, Simplex Time Systems, People Soft, AbraCadabra, EDMS Management, Report Writer, Microsoft Word, Excel, Lotus Notes, PowerPoint, MultiMate, Lotus, Wang