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Street Address White Pine DriveDurham, North Carolina Street Address
Home Phone: PHONE NUMBER AVAILABLEEDUCATION:Associates Degree in Criminal Justice - Durham Technical Community College WORK HISTORY:Company Name: Guardian ProtectionTitle: Security ConsultantDate of Employment: September 2019 to March 2020ACCOMPLISHMENTS:Successfully assisting several new home owners with designing an outstanding cost effective interior, perimeter and life safety protection, that resulted in additional revenues for Guardian and excellent ratings for my builders but ultimately resulted in peace of mind for the home owners and their families. I serviced different Guardian Builder clients throughout the triangle, triad and other rural areas of North Carolina. I led my Branch in highest recurring monthly revenue and in highest revenue produced per sale.Company: Subaru of RaleighTitle: Subaru Equity Connect Program ManagerDate of Employment: May 2019 to September 2019Accomplishments:I successfully sold new and used Subaru vehicles and was responsible for the trade advantage/ equity connect upgrade programs numbers and key performance metrics. I accomplished my goals by adapting and utilizing outside the box prospecting methods that were not generally used in the automative business to solicit and win new and repeat business. Company: Vector SecurityTitle: Security Consultant:Date of Employment: 2013 to 2015ACCOMPLISHMENTS:Successfully assisting new homeowners and business owners with designing an outstanding cost effective interior and perimeter protection plan, which resulted in additional revenues for my branch office and ultimately resulted in peace of mind for my clients and their families. Company Name: Broadview Security/Brinks Home Security Title: Builder Security RepresentativeDate of Employment: April 2009 to April 2011ACCOMPLISHMENTS:Successfully assisting several new home owners with designing an outstanding cost effective interior, perimeter and life safety protection, that resulted in additional revenues for Broadview and excellent ratings for my builders but ultimately resulted in peace of mind for the home owners and their families. I serviced different builder and New Construction clients throughout all of North Carolina, my largest individual client was MI Homes.Company: CPI Security SystemsTitle: Security Consultant:Date of Employment: April 2006 to April 2009ACCOMPLISHMENTS:Successfully assisting new homeowners and business owners with designing an outstanding cost effective interior and perimeter protection plan, which resulted in additional revenues for my branch office and ultimately resulted in peace of mind for my clients and their families. I led my branch office many months in overall sale production and was a self generating sales leader. Company Name: Palmetto GBATitle: Account ManagerDate of Employment: February 2003 to April 2006ACCOMPLISHMENTS:Per client request assumed the role of Facilities Manager for the Durham, North Carolina office and was successful at getting Blue Cross and Blue Shield of North Carolina to address well over 70 % of our maintenance and service issues. Our Team was recognized by Blue Cross and Blue Shield of South Carolina's senior management for our actions in preventing the vandalism and theft of 3 vehicles that were parked on site. Created and conducted a site specific Fire Warden training program whose primary goal is the preservation of life and preventing the disruption of client business activities. Conducted Safety audits designed to prevent potential hazards and willfully recommended the correct course of action to resolve any known or discovered issues at no additional cost to the client. of the Safety and Security programs by changing key operating procedures that resulted in restoring both employee morale and client confidence in both Orchestrated a complete turn around programs. Designed and implemented the Emergency Response Plan for handling Fires, Power Outages, Severe Weather and Bomb Threats. Created the policy that defined Security's role in handling voluntary and involuntary terminations here at the Durham, North Carolina office. Coordinated the facilities first live fire drill in well over a year, thereby ensuring compliance with local, state and federal guidelines. Company Name: Marriott InternationalTitle: Assistant Chief Engineer/Chief EngineerDates of Employment: August 1999 to October 2003ACCOMPLISHMENTS:Designed a daily activity board and documentation process that increased production and resulted in fewer man-hours per project. Developed a contingency plan for responding to fire emergencies that shaved precious minutes off staff response times, thereby reducing the likelihood of the loss of life or property. Developed and initiated a strategic "Plan of Attack", that resulted in an 11 year old property successfully passing an in depth company audit, thereby allowing it's senior management team to achieve a positive approval rating from Corporate headquarters. Per management request was asked to conduct Blood borne Pathogens training for the Housekeeping Staff assigned to the hotel. Lead the way in preparing the Courtyard by Marriott hotel in Morrisville, North Carolina for all O.S.H.A and Fire Marshal inspections.Company Name: Barton Protective ServicesTitle: Security Officer to Field Supervisor to Account Manager within eight months. Date of Employment: October 1995 to February 1999ACCOMPLISHMENTS:Sole responsibility for landing and managing the day to day operations West Chase Development Corporation contract, a that was separate and apart from the existing contract with Spectrum Properties that consisted of providing Parking lot/Event security during the North Carolina State University football season and for the North Carolina State Fair. Leading by example resulted in improved moral the level of dedication and professionalism at the account resulting in increased morale, an improved attendance rate, and increased customer satisfaction. Developed the Eastside Parking Patrol program, a program that allowed the Company to maintain billings despite cutbacks in other areas. Supervised the security operations for the Parker Poe renovation project that resulted in additional billings for the Barton and allowed the Engineering staff to transport materials to the required locations without costly delays to the firm. Developed and maintained a positive relationship with new and existing accounts by delivering impeccable customer service. |