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PHONE NUMBER AVAILABLE Killeen, TX Street Address EMAIL AVAILABLE LINKEDIN LINK AVAILABLEIT Help DeskMilitary Veteran with an active Top Secret Security Clearance with over 7 years of proven experience in analyzing organizational training strengths and weaknesses to determine needs. Results-oriented professional with education and experience seeking to use strategic planning and information analytics skills in a position that will add value to the company.Trained in analyzing network performance, configuring remote access ports, and utilization of tools needed to test IP configuration.Experienced in planning, resourcing, developing new ideas, and executed life, virtual and constructive exercises. Developed training assessments that met specified learning objective.Empowered teams by conducting professional development training, removing impediments, and providing proficient mentorship and training.Career supported by Cyber Electromagnetic Activities Certification.Cross-Functional Leadership SkillsQualitative AssuranceData Research AnalysisOperational ManagementKPI EstablishmentTraining DevelopmentEquipment ManagementWorkflow PrioritizationProcess ProceduresTechnical SkillsSoftware: Microsoft Office, Access, Word, Excel, PowerPoint, Outlook, Wireshark,AutopsyOperating Systems: Mac Microsoft Windows (95, 98, XP, Vista), Windows 10,EducationTexas Tech University 12/2021-08/2022Cisco CCNA Certification Training 225 Program hoursUnited Training Academy 01/2022-05/2022IT Networking & Security Program (ITNS)Licenses & CertificationsDatabases and SQL for Data Science with PythonPython for Data Science, AI & DevelopmentPython Project for Data ScienceData Visualization and Dashboards with Excel and CognosExcel Basics for Data AnalysisIntroduction to Data AnalyticsIBM Data AnalystData Visualization with PythonCompTIA IT Fundamentals+CompTIA Security+Experience02/2022 05/2022 United Training AcademyStudent - IT Networking & Security Program (ITNS)Training Includes:Computer hardware fundamentals including RAM, CPU, drives, RAID arrays, motherboardsComputer network fundamentals including network design, routers, switches, network adapter cards, LAN and WAN technologies, wireless networks, the OSI and TCP/IP modelsComputer security fundamentals including common types of malware, identifying types of attacks and mitigation techniques, understanding business continuity and disaster recovery, understanding industry6/2013 12/2021 United States Army, Various LocationsTeam LeadDual MOS qualified: As electronic warfare specialist (17E) - served as Team Chief for Electronic Warfare (EW) Team in an Armored Brigade Combat Team. Responsible for the tactical employment and control of the Team, and the maintenance, readiness, and operation of the vehicle and equipment organic to the team.Responsible for over $500K of equipment.Supervised the mission preparation done by the Team and assisted the Senior Team Chief in all mission planning and logistics preparations for the EW mission, including OP and LP site analysis and site selection.Supported Mayor Cell operations for Defender 2020 and OAR RAF COVID-19 Response; coordinated logistics for over 10 Battalions at Camp AachenMentored and provided guidance to subordinates; utilized the monthly counseling process to address professional and personal developmentFastidious care for all assigned property resulted in zero losses; signed for over 100 pieces of Platoon equipment valued at over $500KUtilized systems-oriented leadership to develop and maintain lines of communication through subordinates, peers, and superiorsSpecialized Military TrainingCyber Electromagnetic ActivitiesManagement, Leadership, CommunicationSpectrum analyzer operatorV rod/max operatorKeywords: Hardware, Troubleshooting, Software, Communication, Computer Components, System Understanding, System Support, Management, Various System Related Support, Face-to-Face Communication, and System Troubleshooting, Software and Hardware Technology, PC, Phone Support, Email, Equipment, Documentation, Ticketing, Monitor, Network Support, Remote, Information Systems, Technical Knowledge and Skills, Maintain, Configure, Install, Remedy Ticket System, Customer Service |