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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Medora DrOlive Branch Street Address
EMAIL AVAILABLECell: PHONE NUMBER AVAILABLEQualifications SummaryProvide direction for all Dept. functions: receiving, material movement, including domestic and foreign freight shipments, picking, packing, shipping, and supplies purchasing, inventory control, housekeeping, training, discipline, employee development, and safety in accordance with state and federal regulationsCoordinate orders and delivery information between freight forwarder, warehouse, transport company and customersContinuously focus on the improvement of processes to ensure customers needs are being met, for high quality, cost effective logistics services.Foster an environment of continuous improvement resulting in continually improving service levels to customers at a decreasing cost to the companyMaintain an organized workplace following standard work upholding excellent customer relations and developing good customer rapport.Professional ExperienceTRANE INGERSOLL RAND, Memphis TN April 2008 to CurrentGroup Team LeadWork in a high volume distributing organization guaranteeing and meeting customer expectations, and quality shipments; while also ensuring the appropriate shipment of customer products. Coordinated feedback through internal/external customers via e-mail, telephone, and fax to ensure customer satisfaction achieved.Administer shipping documents, prioritized scheduling to make certain production goals were met, and manufactured goods transported in a timely mannerAnalyze quantitative data from various customer feedback methods (e.g., surveys, interviews, scorecards and complaints) to identify trends in customer pain points and potential root causes.Review processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures, and duty assignments, considering budgetary limitations and time constraints.Monitor product standards and quality-control programs.Maintain necessary level of communications between shifts.Sustain shipping logs and communicate effectively with internal departments to ensure all process and procedures ere documented and followed.Continuously focus on the improvement of processes to ensure customers needs are being met, for high-quality, cost-effective logistics services.Deploy standard work to ensure appropriate training and staffing levels meet OTS at 98%Utilize lean tools including Managing for Daily Improvement (MDI), Standard Work, 9 Step Problem SolvingConduct daily meetings with employees to improve and communicate safety, quality and productivity results from the prior day.EducationWooddale High School Memphis, TNMay 2008References Available Upon Request |
