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Street Address CR 107ELKHART, IN. Street Address
PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLECareer Objective:To secure a challenging position that will utilize my skills and knowledge to the company's benefit. Work ExperienceLaSalle Bristol 01/22 - Current AfterMarket Customer Service, Elkhart, IN* Aftermarket Customer Service* Keystone allocations* Water heater warranties* Retail calls that require all product knowledge* Maintain spreadsheets on various information* Give dates to adhesives & sealants* Handle shipping issues regarding all aftermarket OmniSite-PumpAlarm 09/19 4/22 Sales/Customer Service, Indpls, IN* Assistant to Sales Manager* Activation and deactivation of devices* Quotes* Customer training for GuardDog App* Inventory of customers devices* Maintain customer files* ForecastingMillennium Trailers 04/16 08/19 Admin Assistant, Indpls, IN* Assistant to Sales Manager* Financing* Quotes* Inventory Control of trailers on lot and at four manufacturing plants* P.O.'s for lot inventory* Weekly reviews of non-confirmed deals* Maintain customer files* Factory lead times* Daily importing of new leads and distributing to sales MH Equipment 01/15-09/15 Service Coordinator, Indpls, IN* Responsible for all new truck inventory to be registered on the Hyster Website* Dispatching techs for service jobs* Inputting labor for payroll on service techs plus information on jobs per truck*Acted as Liaison between Rolls Royce & Salesman* Weekly summary reports on trucks still needing repaired with issues addressed*Created work orders* Responsible for the ordering of office suppliesThor Motor Coach 11/10-07/15 Class A Final Finish /QC Class A Final Finish, Elkhart, IN* Responsible for inspecting interior/exterior of all units* Informed respective departments of quality issues* In charge of verifying and signing off of finished product* Taking orders from Dealers & issuing RGA's to dealer base as well as retail customers* Extensive parts research and knowledge of all components required in the manufacturing of a RV Coast Distribution 01/08-11/10 Inside Sales Elkhart, IN* Maintained customer base of 500 + dealers ** Responsible for taking orders & order* Authorized to handle warranty claims* Informed customers of all new product lines and had direct contact with vendors for special orders* Created weekly summary report for management that identified any problems or issues with customers in territoryJ & L Cargo Express 02/00-01/08 Inside Sales, Bristol, IN* Responsible for four state territory (IN, TN, VA, WV)* Prepared all quotes, processed each order to ensure accuracy, and personally quality checked each unit before releasing to dispatch* Organized and attended all trade shows applicable to open /enclosed cargo trailers, concession units and living quarter trailers* Quoting* Yard inventory for DealersC.O. Tools 03/93-12/99 Purchasing Manager / Marketing\, Elkhart, IN* Managed $2.5 million inventory* Reduced costs 2% per year through sourcing of new raw material supplies* Devised first cycle count sheets that were implemented by all supervisors* Member of Project Management Team, working with Engineers to source first run materials and production run costs for feasibility studies* Responsible for Advertising/Marketing budget as well as proofing all advertising materials Skills & AbilitiesComputer Skills: Microsoft Word, Microsoft Excel, AS400, JD Edwards Keypunch: 24,000 per hourTyping: 50 words per minuteEducationGlen Oaks Community College,Centreville, Ml 08/94-06/96 Sales and Marketing/InformationTechnology/GeneralCurriculm |