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Data Entry Customer Service Resume Syrac...
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Title Data Entry Customer Service
Target Location US-NY-Syracuse
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Candidate's Name
Address: Middletown, NY Street Address  Email: Tikabellpgmail.comOBJECTIVEA Highly-organized individual with exceptional clinical skills gained through on the field-experience Seeking a challenging but fulfilling role in any type of medical center requiring a skilled professional with clinical experience and ability to communicate various health care services.EXPERIENCECompeer Homeless CoordinatorMental Health Association - Middletown, NY - February 2020 to PresentHomeless coordinator, schedule creatorTransportationCounselorFundraising, Event planning and organizingSocial Program organizer, project managerCommunity Outreach, Community ManagementConnects client with needed resources through various platforms.Communicates with clients in a professional and empathetic manner.Collects and records information obtained from the clients and inputs it into the data systems in accordance with standard operating procedures.ManagerD&P Deli and grocery - Newburgh, NY - February 2020 to November 2021Develop and maintain customer relationships by using a combination of leads, cold calling, referrals, and word-of mouthManage expectations of all date of delivery scheduling, stockingUnderstand and communicate information regarding company products, services, and policies and procedures to new and existing employeesOversee shipments, business transactions, receipt booksDSP (Direct Support Professional)Hudson Valley DDSO - Middletown, NY March 2013 to November 2021Scheduled medical appointments Medication AdministrationAssisted with meal planning and preparation Documentation and Data EntryResponsible for the wellbeing of all people in the program with primary duties assigned by the supervisor or designee. Exhibits sensitivity to and respects the rights of the people supported including their emotional and physical needs. Communicates needs or desires of the person supported in both verbal and written form via protocols established by program.Bathed assisted with using the bathroom, dressing, etc.Facilitated community integration and inclusion by locating activities of interest of the person supported, while exploring alternative avenues of interest.Assisted the development and implementation of the persons Staff Action Plan, including documentation and reporting data and other paperwork as required by agency or program.Ensured the environment is clean, pleasant, nurturing and inviting through assigned and regular duties.Transported people supported in agency vehicles as needed, requested, or scheduled. Adheres to all agency, local, state and federal transportation guidelines to ensure safety of individuals being transported.DSP (Direct Support Professional)Crystal Run Village  Orange County, NY - June 2011 to March 2013Physical lifting, pushing, pulling, stooping, bending associated with working with adults with physical disabilities. Must be able to assess the person supported via visual and auditory means.Demonstrates flexibility in order to meet the needs of the people that we support, demonstrating the ability to creatively and proactively address new situations, showing initiative and caring attitude towards the people that we support, other staff and outside contacts. Demonstrates a commitment to working with the population and follows through on tasks within specified or appropriate timeframes.Understands and complies with agency and OPWDD regulations and policies.Provided training, supervision, assistance and monitoring in areas related to the acquisition and retention of daily living skills with the ultimate goal of independence.Planned and prepared a menu of nutritionally balanced mealsDocumented money management and Use of community resourcesAWARDS AND ACKNOWLEDGEMENTSEducationGED - Kittrell Job Corps - North CarolinaAssociate Degree in Nursing- Vance-Granville Community College - North CarolinaSkillsMedication AdministrationCPRData EntryCustomer ServiceHuman ResourcesManagementTypingDocumentationMedical TerminologyDirect SupportHome HealthPersonal CareDisabilityTime ManagementOrganizational SkillsFamily PlanningHome stagingAdvocacyTeam ManagementLeadership ExperienceInfection Control TrainingTriageVital SignsHome CareDementia CareHospice CareAlzheimer's CareCybersecurityCertifications and LicensesMedication Certification - September 2018 to September 2020First Aid CertificationSCIP-12 Promote Certification June 2018 to Present

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