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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Tomas circle PHONE NUMBER AVAILABLESan Antonio,TX Street Address EMAIL AVAILABLEPROFILEConscientious, personable, and energetic Customer Care Specialist with over 6 years of experience.Self-motivated professional who has earned a reputation for being proficient, hardworking, and reliable.Flexible, quick learner who enjoys taking on new challenges and new processes.Excellent interpersonal and public relations skills, superior memory, and attention to detail.Achieved certain measures as Team lead, Assistant manager, Manager positions.EXPERIENCEDIRECT SUPPORT PROFESSIONAL(01/2022 12/2022)RESPITE CARE OF SAN ANTONIO San Antonio, TexasProvides direct care to those with intellectual and developmental disabilities.Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.Ensures client safety and maintains a safe environment.serves as an advocate for individuals in communicating their needs and goals.ability to work with clients with behaviors, ability to administer medications and treatments, positive attitude, work ethic, responsibility, self discipline, creativity, multi-cultural awareness, empathy and concentration.SALES ASSOCIATE (06/2021 01/2022)PINK/VICTORIA SECRET San Antonio, TexasWelcoming and engaging with customers as they enter the store.Assessing customers needs and suggesting solutions to their problems.Working with cash registers and processing payments.Setting and attaining sales goals .Giving customers advice about sales and promotions.Using upselling techniques to increase store sales .TEAM LEADER (10/2019 02/2021)FIVE AND BELOW Greenwood, IndianaEnsuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service.Completing each transaction in a quick and efficient manner.Identifying customer requirements and assisting customers with purchasing decisions.Implementing all visual merchandising standards and setting up merchandise on the sales floor.Able to work in a fast paced environment while maintaining high visibility and energy levels on the shop floor.DIRECT SUPPORT CARE MANAGER (04/2019 04/2020)ARROW SERVICES Greenwood, IndianaProvides direct care to those with intellectual and developmental disabilities.Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.Ensures client safety and maintains a safe environment.Reports changes in clients condition or family situation to administrators and supervisors and documents services provided.ASSISTANT MANAGER (DSP) (12/2017 02/2019)INPACT Crown point, IndianaHelp individuals with tasks like cooking, cleaning, showering, toileting, shopping, and managing money.Monitor individuals behavior toward themselves and others, and maintain patients' records of problems and progress.Report any instances of suspected abuse, neglect, or exploitation to the appropriate authorities so that protective services specialists can investigate the situations if necessary.Ensures client safety and maintains a safe environment.Help with scheduling staff on appropriate shifts.CUSTOMER SERVICE / CASHIER (06/2017 12/2017)KROGER Columbus, OhioAccurately tallying customer purchases using the store POS systemHelping customers locate items throughout the storeEducating customers about upcoming sales and specialsBagging groceries and ensuring they are handled with careRestocking merchandise and returning products to the correct areaCREW MEMBER (06/2016 07/2017)MCDONALDS Merrillville, IndianaTake orders by the POS database and repeat orders to ensure accuracyPrepare orders when needed by constantly checking the order slip for accuracyTally cash register at the end of each shift and report any discrepancies immediatelyHand customers their orders and thank them for their businessCREW MEMBER (06/2015 06/2016)MCDONALDS Indianapolis, IndianaAscertain that counters are kept clean and sanitized at all timeRelay food order to the back end and follow up on it.Inquire into what the customers would like to order and punch in their orders into the systemMaintained inventory of food items and supplies such as napkins and sauces packsEDUCATIONMerrillville High School (2013-2017)Diploma ReceivedMajor: General Studies Merrillville, Indiana\***References Furnished Upon Request*** |
