| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
ATLANTA, GEORGIA PHONE NUMBER AVAILABLE EMAIL AVAILABLECustomer Service Teamwork IntegritySelf-Motivated and dependable customer service professional, highly skilled in working with diverse populations and fast-paced environments. Proficient in working as part of a team and on solo projects. Reliable and hardworking with a strong focus on time management and efficiency.Customer Service: Maintain a professional image and demeanor to increase the customer experience while representing the company. Use active listening skills to effectively communicate with customers and identify their needs.Teamwork: Work as part of a team to complete the assigned task. Respect others opinions and effectively communicate suggestions and concerns. Follow all company policies and procedures to ensure a safe and cohesive working environment.CORE COMPETENCIES Customer Service Hospitality Management Data Management Teamwork Organization Time Management Effective Communication Professionalism Detailed Oriented Prompt & Dependable Highly Organized Strong Work EthicPROFESSIONAL EXPERIENCEGuest Request RunnerHyatt Regency Atlanta 2017-Present Provide outstanding customer service to guests by responding promptly to their request Collaborate with other departments to enhance the customer experience for every guest Train new and existing staff members on policies and procedures to ensure a cohesive working environment Identify and report maintenance issues and concerns in public areas and guest rooms Follow all state, local, and company guidelines to maintain a safe and hazard-free working environment Customer Service TraineeGoodwill Industries 2016-2017 Provided outstanding customer service to shoppers, job seekers, and individuals giving donations Build rapport with clients to promote services and encourage participation in events and training Operate standard office and retail equipment to complete the assigned task Worked as part of the team to ensure organizational goals were consistently met Took in, inspected, and stored donations in designated areas Organized clothing racks and shelves with a strong focus on presentation Banquet ServerDrake Staffing 2012-2016 Provided outstanding customer service to guests by anticipating and addressing service needs Consistently adhered to quality expectations and standards set forth by Drake and staffing and host Accurately recorded orders and partnered with other teams to serve the guest and exceed expectations Routinely cleaned dining and social areas, increasing the guest experience and ensuring a safe and hazard-free environmentSocial Hostess/Guest ServicesResidence Inn Midtown 2010-2012 Greeted and acknowledged guests, escorted them to designated areas, and addressed inquiries promptly Worked as part of a team to enhance guest experience and promote available options and incentives Effectively communicated with guests to deescalate concerns and secure brand loyalty Maintained current knowledge of facility promotions and provided appropriate suggestion EDUCATIONHigh School Diploma, Indian River State College, Port Saint Lucie, Florida |
