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Click here or scroll down to respond to this candidateCandidate's Name
Warren, MI Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLEPWork ExperienceGeneral Manager (GM)Kentucky Fried Chicken Detroit, MIMarch 2004 to March 2015ResponsibilitiesManage the restaurant in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profit.Assume overall responsibility for the correct implementation of the One System OH&S programme. Ensure all employees are provided with the appropriate training and resources to perform their duties safely. The Restaurant General Manager has the responsibility and authority for safety over contractors, customers and other visitors when on company property.Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Ensure that controls and procedures are implemented on each shift under their control to protect the security of employees and company funds.Ensure that controls and procedures are implemented to protect the security of employees and company funds.Coordinate the effective recruitment and selection of team members using company systems.Coordinate the effective recruitment and selection of team members using company systems.Forecast and schedule management and team member labour within budget. Ensure tasks are only undertaken by those employees certified to perform them.Train and develop team members to meet the standards of performance required. Monitor performance and implement corrective action where required.Keep the Area Manager informed of any competitive activity that is likely to affect the trading results of the restaurant.Report to the Area Manager any aspect of employee relations, customer service, attendance of and/or inspections by third parties that have or are likely to affect the operation of the restaurant.Promote Yum!'s How We Work Together principles acting as a role model and providing leadership as necessary.Other duties as required.AccomplishmentsReceive an Award for most gross sales by 20% 2011 Recipient of Perfect Food 2009 2014Recipient of Excelling Green Level Rating High 2012 2014 Achieving a Platinum twice on CFF in 2013 2014Receive an Award for the cleanest store in 2014Receive and Rising Star award for Power Mindset 2013 Receiving and Rising Star award for MVP 2014Skills UsedInventory trackingBudget managementShipment consolidations planningInventory controlDetail orientedFlexibleWork well independentlyStrategic plannerVendor managementCustomer services orientedEducationDiploma in General StudiesNorthern High School Detroit, MI1997 to 2000 |
