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Candidate's Name
Customer service RepLancaster, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI offer a solid 8 years customer service background dealing with management at all levels, vendors, and general public. I&#Street Address ;m dedicatedto what I do; I get the job done no matter the circumstances, great communication and expert conflict resolution resolver. I'm aprofessional and pleasant person to work with, always maintaining an optimistic attitude. I have great organizational skills, ability tonavigate through multiple screens, data entry, records management, & computer savvy. Authorized to work in the US for any employerWork ExperienceLicense Specialist IVTexas Department of Public Safety - Dallas, TXApril 2019 to August 2022I assist customer with renewals, replacement and name changes etc... I'm a CDL examiner, my duties are to make sure the applicant can safely drive a CDL vehicle following Federal regulations. I deal with irate customer by changing pessimistic situations into an optimistic experience. Administrative AssistantRe- Wireless - Lake, TX, USFebruary 2011 to October 2011Front office clerk, assisted with payroll, and responsible for running the South Lake, TX daily report. February-2011 - October-2011Customer service RepHumana Insurance Call - Irving, TXSeptember 2009 to May 2010center Submitted claims & billingIrving, TX Great listening skillsSeptember-2009 - May-2010EducationDiplomaAmerican Universities in Lancaster High School - Lancaster, TX 2004Skills DATA ENTRY (5 years) TIME MANAGEMENT EXCEL OUTLOOK MICROSOFT WORD Clerical Experience Office Administration Records Management Conflict Management Office Management Phone Etiquette Accounting Accounts Receivable Word Processing Bookkeeping Management English Computer Skills Communication skills Office experience Front deskCertifications and LicensesCDLAdditional InformationSKILLSCustomer focused, Microsoft Word, excel, access, power point, office, & outlook, Conflict Resolution, Data entry, Time management