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Street Address W Elmdale Ave #2Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceManager Trainee CVSAugust 1 2021 Present Daily cash management for registers and self-check terminals. Stock shelves. Receive deliveries from vendors. Assist customers as needed. Assist associates as needed.Customer Service Representative TargetOctober 2019 December 2020 Assist customer to find the product they need. Keep shelves stocked with current inventory. Back-stock excess product to inventory.Customer Service Representative Home DepotJuly 2013 to March 2019 Assist customers in finding the products they need. Stock shelves keeping the inventory current. Deliver "How to" demos to customers in the store. Recommend items to customers that they will need to complete their home improvement projects.Senior Technical InstructorEMA Design AutomationFebruary 2003 to December 2009 Develop and deliver 3-day PSpice training course using Adobe FrameMaker and taught to electrical engineers across the United States, Canada, Mexico, and once in China and Singapore. The class generated over $2,000,000/year. Develop and deliver 2-day Advanced Analysis training course using Adobe FrameMaker and deliver to customers. Deliver 2-day Capture training course to Electrical Engineers in the US and Canada. Provide technical support for PSpice, Capture, and other OrCAD/Cadence tools remotely using Citrix Metaframe. Deliver pre-sales customer presentations for OrCAD tools.Instructor and Application EngineerMicroSim/Orcad/Cadence Design Systems - Irvine, CAJune 1992 to January 2003Support and training for PC and SUN based EDA software applications. Develop and deliver 2 to 4-day training classes on PCB design; Orcad PSpice, PSpice Optimizer, PSpice Advanced Analysis, Capture, and Schematics programs. Classes were delivered primarily to customers, but occasionally to distributors and corporate AE's. I have received two "Trainer of the Year" awards as well as one Outstanding Contributor and one Pro Award for training support. (Approx. the last 3 years training) Classes were developed using Adobe FrameMaker. Provide backline technical support for analog and digital simulator, programmable logic synthesizer, Optimizer, waveform viewer, PCB layout tool, SPECCTRA auto router, model extraction programs, and schematic capture. Occasionally visit customer sites to deliver presales presentations. QA testing of software including generating the test procedures. Required testing new features, application integration, and regression testing. Developed in-house training classes for the sales and marketing groups. Wrote application notes and examples for distribution to customers and distributors. Several were later included in the released manuals. Attended trade shows and delivered live product demos.MTS-1Hughes Aircraft Company - Fullerton, CAMay 1985 to October 1990Digital PCB design and testing for navy display consoles. PCB Design for use in display consoles. Design hardware test fixtures for PCBs. Trained other engineers in my department on the use of the PC-based schematic capture tools. Assisted in designing and implementing the interface from PC to SCICARDS and the internal Electronic Data Management system for transferring designs from desktop to layout and into the final documentation release cycle.PLATFORMS IBM PC and compatibles, MAC, SUNOS MS DOS, Widows from 3.1x, through Win XP, MAC OS, UNIXLANGUAGES BASIC, Fortran, C, C++, VHDL, HTMLPROGRAMS Citrix Metaframe, MicroSim PSpice and related programs, Orcad Capture and Layout, Adobe Frame Maker, MS Word, MS Excel, MS Access, Adobe Frame Maker and various other word processors, spreadsheet and database applications.EducationB.S. in MathValparaiso University |