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Title Receptionist/Administrative Assistant
Target Location US-FL-Jacksonville
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ADMINISTRATIVE ASSISTANTA seasoned professional who seeks out and thrives in a fast-paced, customer oriented environment. A high-energy person who takes pride in consistently meeting deadlines and exceeding expectations.PROFESSIONAL EXPERIENCETAYLOR RESIDENCES FOUNDATION, Jacksonville, FL January 2019 February 17, 2023Administrative Assistant to Ms. Deborah Hoeckelberg, CEO; receptionist for the entire officeAssisted with phones; visitors for all of our facilities:oTaylor ApartmentsoTaylor Care CenteroTaylor Manor/VillasHandled all office supply orders, referral/inquiry logs, assisted in other facilities as neededAssisted the Facilities Director with our annual charity golf tournamentoMailing notices, requesting, following up on and securing donations for the eventMailed end-of-the month resident invoices and weekly payments for billing purposesAssisted the Human Resources Director with various staff notifications/information distributionsAssisted in facility events such as the annual Christmas partyHONDA at the AVENUES, 11333 Philips Highway, Jacksonville, FL 32256Receptionist, Service DepartmentWorked as Receptionist for the Service Department  Bill Rogers, Service Director.Helped schedule appointmentsPaperwork for rentals for vehicle servicesCustomer service follow-up callsMainted a report/log of calls for Mr. Rogers.BROOKS HEALTH SYSTEM (Brooks Rehabilitation)  Jacksonville, FL Oct. 2001  Retired Sept. 2016Executive Assistant to the President & CEO Effective October 1, 2002Exec. VP/COO promoted to President/CEO and took me with him as his assistant.Support President, CEO and their direct reports.Assisted with divisional budget processes/coordination of overall roll-ups.Prepared presentations for Board of Director meetings, Executive Committee meetings, Leadership and Management meetings, as well as external meetings such as the annual retreat/planning meeting.Responsible for recording, transcription and distribution of all committee, Board and Board committee minutes.Tracked expense reports, salary tracking.Executive Assistant to Executive Vice President/COO, VP/CFO and EVP/Human Resources October 2001Supported the above executives.Assisted in correlating the divisional budget process.Prepared PowerPoint presentations for Board of Director, Executive Team, Leadership and Senior Management meetings as well as external meetings.Responsible for organizing, coordinating the Annual Retreat/Planning Meeting offsite.Take, transcribe and timely distribution of minutes for all Board, Executive, Leadership, Sr. Management meetings.Maintained all organizational charts within Brooks Health System and its subsidiaries throughout the SE Region.BOMBARDIER CAPITAL  Jacksonville, FL. 1999  2001Executive Assistant to Vice President of Sales & Marketing, Mr. Tom GreenSupported Mr. Green and his direct reports in the Jacksonville officeAssisted with divisional budget process correlations, tracked travel and other expenses as well as salaryPrepared PowerPoint presentations for local and other sight sales eventsGMAC  (RFC) Residential Funding Corporation  Jacksonville, FL 1997 - 1999Executive Assistant to Residential Funding / Homeside Lending Alliance Director, Mr. Larry CzSupported the Director and 4 managers in the Jacksonville facilityTracked expenses for the sales staff, found housing, maintained records for costs for outside contractors travel, housing and car rentalsSubmitted new hire requests, informed Human Resources and provided orientation policies for new hiresCoordinated meetings between FRDs home office - Minneapolis, MN., the RFC Jacksonville office and Homeside Lending Management.AT&T UNIVERSAL CARD SERVICE (UCS)  Jacksonville, FL 1990  1997Positions:Executive Assistant to VP Electronic Commerce (1996  1997)Administrative Assistant to Sr. Manager of the IT Department (1993  1996)Human Resources Associate  Employment and Staffing (1992  1993)Calling Card Team Associate  Special Group within Customer Service Protection (1991  1992)Customer Protection Telephone Associate  Customer Protection Call Center (1991)Customer Service Telephone Associate  Customer Service Call Center (1990  1991)Prior work experience upon requestEDUCATION: Edgewater High School, Orlando, Fl. Some collegeREFERENCES: Upon request

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