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Title Service Representative Customer
Target Location US-TN-Chattanooga
Email Available with paid plan
Phone Available with paid plan
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Currently have a licensed and insured non emergency medical transportation company no driver resumeCandidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: Customer Service RepresentativeHIGHLIGHTS AND QUALIFICATIONSOrganized and detail oriented; understands the importance of procedure and logisticsOutstanding written and verbal communication skillsProduct sales and promotions experienceConfident in fast pace and changing environmentsService Mentor and Ulysses trainedTECHNICAL SKILLSA clear a confident telephone mannerAbility to communicate with a wide range of customers/clientsExtensive knowledge of Microsoft office and excelAbility to use multiple systemsEXPERIENCEBlue Cross Blue Shield of Tennessee Oct 2015/ presentMembership and Billing customer service representativeProcess member premium paymentsMaintain knowledge of plans, groups, and coverage offeredProviding member info on changes to policies and regions servicedU.S. Xpress Chattanooga TN Sep 2014/ June 2015Driver recruiterProcessed driver applicationsRan MVR and criminal reports for all 50 statesEducated drivers on available driving opportunities and duties to be performedProvided drives info on benefits and pay packages for assignmentsT-mobile Chattanooga TN Oct. 2013/ Sep 2014Customer service representativeAssisted customers with payment transactionsAdded and removed servicesPerformed equipment upgrades and exchangesProvided customers with info on equipment and services availableResponsible for meeting a sales quota and product placementConvergys Chattanooga TN Aug 2007/ Dec 2009Customer service representative for direct TV June 2015/ Oct 2015Assisted customers with adding and changing services on accountsEducated customers on service changesProcessing payment transactionsEDUCATIONHoward School of Academics and Technology 2003-2007Chattanooga TN 37410 Diploma**References available upon request**

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