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HOME# PHONE NUMBER AVAILABLE, CELL# PHONE NUMBER AVAILABLEEMAIL AVAILABLEPUBLIC RELATIONS AND BUSINESS DEVELOPMENT EXECUTIVEOBJECTIVESSeeking to Transfer Broad-Based Skill Set, Experienced Business Professional with a Diverse Background in Relationship Building, Community Outreach, Public Relations, Professional Community Liaison and Office Operations with a Year-Over-Year Portfolio of Proven Success.Responsible and highly motivated go-getter offering a history of representing organizations with professionalism, poise,and integrity. Business-savvy, energetic and versatile with outstanding diplomacy that consistently produces win-win results.AREAS OF EXPERTISECommunity Outreach and Education Social Perceptiveness Building Trusting RelationshipsHuman Resources Leadership Business Development Training and DevelopmentMarketing and Sales Decision Quality Project and Time ManagementOffice Skills and Management Staff Supervision Service Strategies and SolutionsCAREER HIGHLIGHTSSignificantly increased client referral base and patient census for healthcare facilities and services within assigned territories by 60% through implementation of strategic territory planning, researched and developed industry profile, identified key accounts and emerging marketing trends, analyzed competitive comparison, fostered key relationships, prospected and captured a new loyal referral base. Developed customer and patient focused solutions that addressed individual needs in a profitable manner.Increased patient capacity in a non-skilled facility by 77% by implementing creative marketing techniques including event planning and management, conducting daily field visits within the medical community including physicians, nurses, hospital case managers and discharge planners, skilled and non-skilled facility staff and social workers and adapted to changing market conditions.Supervised and managed multiple staff, employees and volunteers. Oversaw departmental operations management including preparing weekly payroll, budget analysis and administration, schedule preparation, customer needs assessment and hiring/training caregivers and staff.EXPERIENCEOne You Love, Health Care 2020-PresentMarketing, SalesGrace Manor, Nashville, TN 2019 - 2020Marketing DirectorBROOKDALE, Nashville, TN 2017 - 2018Care CoordinatorCARESOUTH/ENCOMPASS, Home Health Nashville, TN 2014 - 2017Care CoordinatorINTREPID HEALTH SERVICES, Nashville, TN 2011  2014Account ManagerSUNCREST HOME HEALTH, Nashville, TN 2010  2011Health Account ManagerHOME INSTEAD SENIOR CARE, Nashville, TN 2009  2010Community Relations DirectorELMCROFT ASSISTED LIVING, Hendersonville, TN 2006  2009Community Relations Director/Interim Resident DirectorAlso served as chairwoman of both the Madison Chamber of commerce Membership Committee, Senior Services NetworkAnd was also Ambassador for Hendersonville Chamber of Commerce.I also hold my Home for the aged/Assisted Care Living Facilities Administrator certification by the Board for Licensing Health Care Facilities, State of Tennessee, #0000003566.EDUCATIONASSOCIATES DEGREE, DRAUGHNS BUSINESS COLLEGE, Nashville, TNLetters of Recommendation on request