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Title Data Entry Customer Service
Target Location US-WI-Stevens Point
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
OpportunitiesStevens Point, WI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am currently looking for a part-time to full time position that offers a greater challenge and the opportunity to help the company advance efficiently and productively. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the companies productivity and reputation. Willing to relocate to: Portage County, WI - Wood County, WI - Marathon County, WI Authorized to work in the US for any employerWork ExperienceJanitorial WorkerCLEANPOWER - Stevens Point, WI2019 to PresentCleaning of businesses and homes.Cleaning TechnicianSuperior Cleaning Services IncOctober 2020 to February 2021Office AssistantUW Extension - Portage County, WIFebruary 2016 to January 2018 Answer telephones, direct calls, and take messages. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, andaddress complaints. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Complete and mail bills, contracts, policies, invoices, or checks. Compute, record, and proofread data and other information, such as records or reports. Complete work schedules, manage calendars, and arrange appointments. Count, weight, measure, or organize materials. Deliver messages and run errands. Inventory and order materials, supplies, and services. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Make travel arrangements for office personnel. Monitor and direct the work of lower-level clerks. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Prepare meeting agendas, attend meetings, and record and transcribe minutes. Process and prepare documents, such as business or government forms and expense reports. Review files, records, and other documents to obtain information to respond to requests. Train other staff members to perform work activities, such as using computer applications. Troubleshoot problems involving office equipment, such as computer hardware and software. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. Contact housekeeping or maintenance staff when guests report Econo-Lodge - Stevens Point, WIJanuary 2011 to January 2013to Stevens Point, Wisconsin1/2013 Front Desk Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, orentertainment. Arrange tours, taxis, or restaurant reservations for customers. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Compute bills, collect payments, and make change for guests. Contact housekeeping or maintenance staff when guests report problems. Date-stamp, sort, and rack incoming mail and messages. Deposit guests' valuables in hotel safes or safe-deposit boxes. Greet, register, and assign rooms to guests of hotels or motels. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Make and confirm reservations. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Plan, schedule or supervise the work of other employees. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Record guest comments or complaints, referring customers to managers as necessary. Review accounts and charges with guests during the check out process. Transmit and receive messages, using telephones or telephone switchboards. Verify customers' credit, and establish how the customer will pay for the accommodation. EducationHigh school or equivalent in BusinessMid-State Technical CollegeSkills Data entry (1 year) Excel (Less than 1 year) filing (1 year) Filing (2 years) Typing (3 years) Word Customer Service (4 years) Front Desk Receptionist (1 year) Microsoft Office MS Office Outlook Clerical Sales Experience Phone Etiquette Time Management Microsoft Word Organizational Skills (10+ years) Sales training Proofreading Computer Operation Help Desk Desktop Support Technical Support Business Management Software Troubleshooting Network Support Active Directory Computer Networking Microsoft Windows Cleaning (5 years) Driving Caregiving (3 years) Custodial experience Food service English (10+ years)Certifications and LicensesBusiness managementPresentdriver's licenseAssessmentsPersonality: Customer Service Fit  Highly Proficient July 2019Assesses personality traits that result in high-quality customer service. Full results: Highly ProficientRetail Cash Handling  ProficientJuly 2019Calculating retail transactions and knowing cash drawer policies and procedures. Full results: ProficientPersonality: Hard-Working  ProficientMay 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ProficientReliability  Highly ProficientApril 2019Measures a candidate's tendency to be dependable and come to work. Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientJuly 2019Responding to customer situations with sensitivity. Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientDecember 2019Responding to customer situations with sensitivity Full results: Highly ProficientNight Auditor (Hotel)  Highly ProficientDecember 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly ProficientCustomer Focus & Orientation  Highly ProficientDecember 2019Responding to customer situations with sensitivity Full results: Highly ProficientSales Skills  CompletedDecember 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: CompletedNursing Aide Skills  FamiliarAugust 2020Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: FamiliarWork Motivation  FamiliarJune 2020Level of motivation and discipline applied toward work Full results: FamiliarScheduling  FamiliarAugust 2020Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: FamiliarRetail Customer Service  FamiliarJune 2020Comprehending and responding to retail customer needs. Full results: FamiliarBasic Maintenance and Repair  FamiliarJune 2020Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSKILLSTyping, Data entry, Filing, Word, Excel, Phone.

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