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Tel. PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEPatient-centered professional with a collaborative approach to assess, plan, facilitate and advocate for options and services. Backed by 18+ years healthcare industry experience and accustomed to working with vulnerable populations. Able to meet individual needs through communication and available resources to promote quality outcomes.PROFESSIONAL EXPERIENCEFlagstar RehabTalent Recruiter 07/2022-PresentResponsible for screening candidates to ensure their qualifications meet open positions and present job opportunities to qualified candidatesCommunicates with candidates to give them coaching and performance feedback to advance their interview.Sourcing candidates for all positions from various social media sources including but not limited to Zip Recruiter and indeed.Scheduled interviews for open positions, conducted outreach and conducted background checks onUtilized methods such as traditional advertising and social media to recruit potential employees.Participated in the hiring process through interviewing and conducting background checks potential hires.Eagle Eye FV Home Care - Brooklyn, NY 12/2021-06/2022Human Resources SpecialistCreate a welcoming environment for all employeesExperience with talent Acquisition or Recruitment Coordinator roleExperience with Scheduling interviews, assist with employee onboarding and orientation.Compliance with I-9 Employment Eligibility Verification using USCIS and audits I-9 forms.Supervise and guide new employees on responsibilities and respond quickly to questions, which improves understanding of job responsibilities.Ensure employee compliance with all company policies and state/federal laws and regulationsDocuments case status, actions, and outcome in the Pre-AuthorizationMemorial Sloan Kettering Brooklyn, New York 07/2018-11/2021Office CoordinatorAn effective communicator, capable of resolving how to best reach different audiences and executing communications based on that understanding.Ensure patients are assisted in a timely and friendly manner by functioning as the primary contact for the practice and actively scheduling patients tests, appointments, and procedures.Work closely with clinical teams and provide high quality careEstablish and maintain confidential files, logs and records and answer assigned phone lines and direct calls appropriately.Bright Point Health - Brooklyn, NY 09/2013 - 06/2018Intake Coordinator / Medical Front Desk AssociateGreeted and interviewed patients to complete documents and case histories.Compiled and recorded medical charts, managed correspondence, and entered demographics into computer system.Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations.Worked with HIV and LGBT clients to understand needs and provide community resources.Organized paperwork, answered inbound phone calls, and resolved customer complaints.Advance Care Physicians - Brooklyn, NY 06/2002 - 11/2013Medical AssistantPerformed direct patient care and administrative duties.Documented patient histories, and took vital signs including height, weight, temperature, and blood pressure.Followed HIPAA policies, procedures, and guidelines to ensure patient confidentiality.Assisted with routine checks and diagnostic testing by collecting and processing specimens.Obtained client medical history, including medication information, symptoms, and allergies.EDUCATIONCapella UniversityMaster of Business Administration Health Administration, 2021Summa Cum Laude / Member of National Society of Leadership and SuccessNational American UniversityBachelor of Science Degree Healthcare Management, 2018Ultimate Medical AcademyAssociate of Science Degree Health and Human Services, 2017 |