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Veterinary Receptionist Customer Service...
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Title Veterinary Receptionist Customer Service
Target Location US-IA-Ames
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Ames, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOffice Manager/Supervisor/Account ManagerLogiclean Commercial Cleaning - Ames, IAAugust 2016 to Present Schedule specialty cleaning for clients with sub contractors Provide bids/estimates Selling of cleaning services Communicating with current and potential clients Contract renewals Account management Manage cleaning supply inventory and place orders as necessary Monitor and replenish cleaning product stock at accounts Respond to customer complaints and special requests Maintain company equipment Hands on experience with cleaning and maintenance for large organizations Train cleaning staff Oversee staff on a daily basis Check accounts for cleanliness Schedule shifts and arrange for replacements in cases of absences ManagerThe Alibi - Collins, IAJuly 2013 to August 2016 Interact with customers to develop customer loyalty Handle customer complaints Recruit and train bar staff Employee scheduling Work with vendors to develop new promotions Inventory management Reordering supplies Event planning Responsible for general maintenance and upkeep of building and grounds Ensures bar is profitable by analyzing liquor cost verses sales Ability to diffuse tense situations and resolve conflicts EducationHigh school diplomaShelby High School - Shelby, MIMay 2000 to May 2003Skills Office Management Payroll QuickBooks Accounts Payable Bookkeeping Accounts Receivable Vendor Management Excellent interpersonal and communication skills Event planning Inventory Management Exceptional customer service skills Commercial Cleaning Strong organizational and time management skills and ability to prioritize Proficient in Microsoft Office Billing Strong problem-solving skills and analytical abilities Conflict Management Account ManagementAssessmentsOffice manager  Highly ProficientFebruary 2021Scheduling and budgetingFull results: Highly ProficientSpreadsheets with Microsoft Excel  ProficientFebruary 2021Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientVeterinary receptionist skills  Highly Proficient October 2020Managing practitioner schedules and maintaining accurate patient records Full results: Highly ProficientWork style: Reliability  ProficientJune 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service  ProficientJune 2022Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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