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Street Address N. Logan St apt 201 PHONE NUMBER AVAILABLEDenver, CO Street Address EMAIL AVAILABLEI am an exceptional communicator, quick thinker who handles everything with ingenuity, calm and tact. I am a motivated trained professional bringing extensive customer service experience along with a high work ethic.Education:1995-1997 McNeese State University Lake Charles, LA2008-2011 Red Rock Community College Lakewood, COWork Experience:11/1999-01/2023Mesa Airlines, Flight Attendant and IOE Instructor/Supervisor Phoenix, AZResponsible for all aspects of customer service and in-flight safety.Communicating clearly and concisely with all passengers, cabin, and flight crew. Responsible for providing friendly service by being very welcoming, showing concern and having strong conflict resolution.Research and stay current with emergency procedures and first aid and security training. Exceptional problem-solving abilities and a keen ability to quickly and accurately assess passengers needs. Exceptional time management skills, flexibility with hours, perfect attendance, and volunteer flying.Provide strong leadership while adhering and adapting to all scheduled operations.Initial Operation Experience Supervisor- train and certify new hire flight attendants. Preparing new hires on the line and testing their abilities for safety and performance.Ending pay 40,000 grossSupervisor -Christina Wright 214-707-22541/1999-11/199Accustaffing, Data Entry Analyst Jacksonville, FL Compare data with source documents, or re-enter data in verification format to detect errors.Compile, sort and verify the accuracy of data before it is entered.Locate and correct data entry errors, or report them to supervisors.Maintain logs of activities and completed work.Supervisor-N/A12/1997-1/1999Columbia Women and Childrens Hospital. ER Admissions Clerk Lake Charles, LACommunicate with incoming patients or representatives.Obtain and record all required information for admission.Assist patients with any questions or concerns.Explain hospital regulations, such as visiting hours, payment of accounts, and schedule of charges. Developed sales status tracking tools to monitor the sales throughout the full lifecycle to ensure effective communications throughout the sales process.Supervisor- Linda Guillory-337-474-6370Skills:Customer Service, Leadership, Team Building, Time and Task Management, Business Etiquette, Problem Solving, Conflict Resolution, Situational Awareness andCertificates and Liscenses:FAA/DOT #2898816CRJ 200/700/900, EMB-145 EquipmentCRP Certified, Valid US PassportRecognition and Volunteer Services:1999- 2023 Mesa Employee Recognitions Phoenix, Az2019- 2020 Mattersville Vets Board Chairperson Denver, COHelping veterans find housing and employment. |