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Title Nursing Assistant Phlebotomy Technician
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
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WORK EXPERIENCEUnit Support Coordinator (USC)Washington Adventist Hospital (Takoma Parkand Silver Spring, MD)Street Address  - Present,Provides daily clerical and administrative support to the unit and collaborates eectively with the charge nurse and/or patient placement to identify bed needs and/or unit needs. HIPAA compliant medical record keeping and disposal of patient information in a timely manner.Timely response to patient calls and directs appropriate assistance to ensure excellent patient experience. Reimbursement CounselorA-Line Solutions/Rockville, MD2016 - 2017,Collects and reviews all patient insurance benet information ensuring compliance with appropriate billing and coding guidelines, as well as develop relationships with physician oce stas, patients and insurance companies to ensure timely reimbursements.Researches and resolves any claim denials or underpayment of claims.Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordinglyGuest RelationsThe Ritz Carlton Hotel/ Georgetown,Washington DC2010 - 2016,Performs diverse administrative duties requiring attention to detail, clear communication and high-degree of condentiality to ensure excellent customer-centered experience.Manages all aspects of full service reception area including greeting clients and assisting with information, reservations and customer concerns throughout customer length of stay. Provided accurate and appropriate information in response to guest inquiries. Addressed guest inquiries in a timely and accurate time frame such as making dinner reservations and tours within length of stay.SKILLSExceptional Multitasker Resourceful DiplomaticStrong Interpersonal Skills Diversity and Inclusion Detail-Oriented Highly Organized CondenceTeam Oriented Measured JudgementEDUCATIONCertied Phlebotomy Technician (CPT)American Academy of Phlebotomy TechniciansBaltimore, MD2020,Certied Nursing Assistant (CNA)Cambridge Nursing Assistant AcademyGaithersburg, MD2017,Certied Nursing Assistant (CNA)Bethel Healthcare Institute Hyattsville, MD2007,CERTIFICATESCertied Nursing Assistant (CNA) (2007 - Present)License No #A00083737Phlebotomy Technician (2020 - Present)EMAIL AVAILABLE PHONE NUMBER AVAILABLE 196 Ertter Dr. #104, Laurel, MD 20724 Achievements/TasksAchievements/TasksAchievements/TasksKimesha Barton-SmithDriven and veracious professional with 10+ years of hands-on experience in varying administrative and customer service-related positions looking for growth and development opportunities.

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