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| | Click here or scroll down to respond to this candidateCandidate's Name
Battle Creek, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEprofessional summaryA Positive Professional with experience in a variety of customer service roles in manufacturing and hospitality, seeking employment in a service-oriented position where my positive attitude and willingness to learn will add value to the team.Relevant SkillsProper phone etiquetteMicrosoft proficientCreates a positive work cultureProperly executes documentation and filingHard workingAdaptable to changeOpen CommunicationsStrong Leadership and MentorEmployment ExperienceSupervisor, Firekeepers Casino Battle Creek, MISupervised table games dealers while adhering to companys policy and proceduresDocumented corrective/positive behaviors and performed evaluations of dealersPerformed cash/credit transactions as well as reporting currency buy-ins of $3000 or moreEfficiently promoted internal/external customer service08/2018-11/2021Supervisor/Assistant Shift Manager, Horseshoe/Caesars Entertainment Hammond, INManaged supervisors and table games dealersHandled guest disputes and made executive decisions as promptedGaming Trainer for all games we offeredPromoted great guest service and substituted for Manager when needed11/1992-08/2017EDUCATIONCoastal College - New Orleans, LADiplomaBusiness/Computer ScienceEverest College Hammond, INDiplomaBusiness Administration/HealthcareCertified Medical AssistantAwards/VolunteeringVolunteer for Habitat for HumanityParticipant for Relay for Life Cancer Marathon/ Susan G. KomenVolunteer for food preparer for Veterans for ThanksgivingAngel Tree Sponsor for foster children for Christmas |