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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYTelecom and IT engineer with eleven years of experience in private companies, non-government organizations, and public sector entities. Particular experience in information and communication technologies, focusing on network systems design, Network Security, Network configuration, implementation and administration, and cybersecurity. Responsible team player with demonstrated ability to coordinate complex projects in multinational and multicultural environments. Fast learner adept at new technology implementation. Friendly user support, client-focused and solution- oriented.PROFESSIONAL EXPERIENCESOS CHILDRENS VILLAGE INTERNATIONALInformation and Communication Technology (ICT) Coordinator, June 2019 September 2022Monitored ICT equipment in SOS CHILDRENS VILLAGE INTERNATIONAL for standards compliance across all countries in my charge; developed investment and action plan to achieve compliance with Network Security and Cybersecurity in all offices.Implemented SentinelOne to comply with cybersecurity and raised cybersecurity awareness among co-workers through training.Increased service availability and business continuity by up to 99% for more than 150 users in SOS CHILDRENS VILLAGE and provided both on-site and virtual support to units in five countries,Set up virtual training rooms during the covid-19 time for training continuity in SOS Regional Training Center,Identified IT risks and proposed strategies and solutions for risk mitigationCommunicated with managers and stakeholders regarding ICT priorities and strategy for developing solutions organization-wide; prepared with leadership to incorporate emerging technologies into SOS programs according to the strategic goals (cloud technology, compliance with cybersecurity, e-learning platforms adapted to our staff to improve digital skills and raise cybersecurity awareness)Trained staff members across offices on collaboration platforms, cybersecurity, and digital literacy and maintained strong user satisfaction ratingsCreated technology training programs for youth and community membersMaintained Azure AD and managed users and devices through Intune MDM, REVENUE AUTHORITY (OBR)IP Network Administrator, June 2018 May 2019Provided network connectivity and security solutions to 17 offices across the country and to new partners; ensured network quality and availability to 300 usersMaintained high-security connections through IPSec VPN between the Revenue Authority and the public and private key stakeholders as well as other Revenue authorities within the region, enabling smooth tax and financial services processingManaged relationships and point of presence operations with multiple ISPsAnalyzed technology trends and suggested updates and upgrades as appropriate HUAWEIMicrowave Engineer Consultant, January June 2017Collaborated with client to validate the designed Microwave links for merging Project Tigo-Orange, resulting in more than 1200 access and aggregation IP linksDesigned integration plan to optimize equipment useParticipated in equipment installation and follow-up from link installation to commissioningSupervised service cutover and dismantling of old links ECONET LEOIP Network Team Lead, March 2015 December 2016Team lead on IP Network strategy for Econet Leo, the telecom company leader with more than 2 million subscribers at that time.Reviewed and proposed modification on LLD for CORE IP Network migration and to improve network efficiency and network availabilityCreated documentation for IP Network for easy management and troubleshootingProvided technical support and consultancy to VPN customersOptimized bandwidth and balanced IP/MPLS traffic ECONET WIRELESSTransmission and Satellite Senior Engineer, March 2013 February 2015Oversaw and managed the entire transmission network, planning, operations, upgrades, capacity and quality requirementsPerformed transport network quality analysis and proposed solutions to mitigate various forms of interferenceReduced network outages through remote monitoring and preventive maintenanceTroubleshoot network and VSAT issuesManaged migration of sites to optical fibreUCOMTransmission Network Engineer September 2010 February 2013Planned NEC and Huawei MW link; developed link survey, designed links and produced link budgets; and drafted design documents, including MUXs designOptimized high-quality microwave networkPlanned and implemented hybrid transmission links for the 3G phase 1 projectInstalled, commissioned and troubleshot microwave links and VSATInvolved in major Nominal Transmission Plan projects TEACHING EXPERIENCETaught operating systems, IP networks, electronics and electricity at private universities in East Africa. Mentored students through internships in IT fields.EDUCATION & CERTIFICATIONSNATIONAL INSTITUTE OF TELECOMMUNICATIONS, COMMUNICATION AND INFORMATION TECHNOLOGY, Oran, AlgeriaTelecom Systems Engineering Degree, 2010Certifications:ITIL2011 CertificationCCNP: Training + Participation certificateCCNA: Certificate for each LevelNetwork Security - Protocols edx.org by NYUInformation security: Introduction to Information Security edx.org by NYUCybersecurity Compliance and System Administration edx.org by IBM SKILLSLanguages: English, French, KirundiTechnical Skills: Routing protocols: OSPF, EIGRP, IS-IS, and BGP and a good understanding of TCP/IP and OSI Model, Network Security, DNS, DHCP, L2VPNs, DMVPN, VPLS, LDP, RSVP, Switching technology: STP, RSTP and VLAN, Azure cloud services: Intune MDM, Azure AD and Office365, Software Defined WAN (CISCO Meraki), Team Leadership, Project Management, Conflict management, Anger management, Time management |
