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Title Transportation Aide Customer Service
Target Location US-TX-Dallas
Email Available with paid plan
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Candidate's Name
Dallas, TX Street Address  EMAIL AVAILABLESUMMARYReliable Aide focused on delivering positive and enjoyable passenger trips. Knowledgeable about safety procedures and emergency response. Ready to apply 8 years of experience to long-term position. Looking to grow in any position obtained. Knowledgeable Transportation Aide experienced in helping passengers with diverse needs. Keeps rides running smoothly by anticipating demands and managing passenger behavior. Detail- oriented in completing checks and confident in. I have great people skills and attention to detail. Well-versed in transit operations and skilled in resolving conflicts. Compassionate in helping people of limited mental or physical capacity have safe, enjoyable rides. SKILLSPassenger AssistanceBuilding Customer Trust andLoyaltyCoordinating DocumentsReliable & TrustworthyTeam ManagementOrganizational SkillsCustomer ServiceSchedule CoordinationSpecifications ConformanceEquipment InspectionRecruitment and HiringEmail and PhoneCommunicationTransportation CoordinationPositive AttitudeEXPERIENCE02/2022 to Current Transportation AideMonarch Pavilion Rehabilitation Dallas, TXSchedule all Non Emergency Transportation for all residents. Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.Coordinated with internal resources to process resident information. Retained valid proof of insurance and registration in vehicles. Established relationships with customers through use of interpersonal, active listening and inquiry response skills.06/2009 to 02/2020 Home Health Care ProviderAgape Home Health Mesquite, TexasActed as resource for field staff, referral sources, physicians, patients and families for clinical issues and concernsSupervised daily activities and provided assistance to staff Followed nutritional plans to prepare optimal meals Completed household management tasks for clients within private home settings, including companionship and personal care assistance Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.Dressed, groomed and fed patients with limited physical abilities to support basic needs.Helped clients stay happy and healthy by providing mental and emotional support.05/2019 to 12/2021 Certified Nursing AssistantSimpson Place Assist Living Dallas, TexasCared for residents in assisted living facility and delivered high-quality support to meet all needsDelivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needsEvaluated patients to identify and address wounds, behavioral concerns and medically relevant symptomsConferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments. Facilitated activities of daily living, personal hygiene management, feeding and ambulation.03/2010 to 02/2018 Resident Care AssistantSimpson Place Dallas, TXReported any unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisorAnswered call lights and supported patient comfort and safety by adjusting bed rails and equipmentFollowed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks Conversed with assigned residents to determine emotional and physical state of being and reported changes to resident services director Maintained patient stability by checking vital signs and weight and recording intake and outtake informationReduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.EDUCATION AND TRAININGSome College (No Degree): Medication AideEastfield College Mesquite, TX

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