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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Mill Creek RoadLuray, VAPHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryForward-thinking Manager with11 years of relevant work experience. Offering excellent problem-solving, communication and multitasking abilities. Background planning and offering proven leadership, problem-solving and team building abilities developed over progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits.SkillsIssue and conflict resolutionStaff developmentStaff trainingPersonnel training and developmentHuman Resource ResponsibilitiesCheerful and energeticExcellent multi-taskerEmployee schedulingTime managementCash handling accuracyTeam leaderEffective team playerStrong communication skillsCourteous demeanorInvoice processingInbound and outbound callingDetail-orientedManaging a fleetCoordinating monthly budgetsCustomer service and complaint handlingAdministrative responsibilitiesInefficiency Reporting and correctionsProcess ImprovementsMaintenance SchedulingSafety TrainingLead weekly Management MeetingsSummaryResourceful General Manager skilled at finding ways of increasing revenue; Guides staff management and development; Employs excellent communication skills and displays commitment to top-quality customer service; Builds and motivates top-performing teams in the transportation logistic fields.EducationAshford UniversityMBA: Master's in Business AdministrationClinton, IowaGraduated May 2014Deans List Honoree 2012; 2013Honor Roll 2010; 2011; 2012; 2013; 2014Graduated with honors with a 3.85 GPAAshford UniversityBachelor of Arts: Human Resource Mgt.Clinton, IowaGraduated October 2013Employment HistoryYellow Cab of the Shenandoah LLCManagerFront Royal, VirginiaApril 2010 PresentInterviews and hires employees, completes performance reviews, and provides performance improvement guidanceDelegates tasks and dispatchers a team of 15 employees.Motivates and coaches employees in the development of customer service skills and techniques to build and maintain positive customer experiences and relationshipsorganizes employee schedules to guarantee sufficient staffing levelsAddresses and resolves any employee issue in a manner that emphasizes the mission, guiding principles, and values of the organizationMaintains personnel files, supervises payroll corrections, monitors overtime reports, and ensures the timely submission of monthly company invoice records in compliance with company guidelinesRadical Honesty EnterprisesOffice managerStanley, VirginiaFebruary 2008 October 2009Excellent customer service skills and positive attitude as demonstrated by increased sales of multiple books and events.received and returned 85 - 95 customer emails per day with 100% accuracy compared to 85% accuracy from the previous office manager.Answered multiple phone lines and returned multiple sales calls per day to promote radical honesty books and events.Professional SkillsProblem Solving: AdvancedStaff Training: ExpertTeam Leadership: ExpertInventory Management: ExpertPhone Customer Service: ExpertWritten & Verbal Communication: ExpertCustomer service: AdvanceManagement: AdvanceLanguagesEnglishReferencesMrs. Ashley ScottCurrent ColleagueYellow Cab of the Shenandoah LLCPHONE NUMBER AVAILABLESusan JeffreyPersonal ReferenceHumane Society of Warren CountyFront Royal VirginiaPHONE NUMBER AVAILABLEDeAnna LongerbeamFormer ColleagueYellow Cab of the Shenandoah LLCPHONE NUMBER AVAILABLE/pre> |
