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Candidate's Name
822 Piety StreetNew Orleans, LA 70117PHONE NUMBER AVAILABLEEMAIL AVAILABLEE D U C A T I O N EXPERIENCEMarymount Manhattan College,New York, NYGraduated May 1997 with abachelors degree inCommunication Arts and aminor in English Literature.GPA: 3.4KEY SKILLS
RESEARCH (15+ YEARS)PROOFREADING (15+YEARS)PROJECT MANAGEMENT(10+ YEARS)MICROSOFT OFFICE SUITE(20+ YEARS)GOOGLE SUITE (5+ YEARS)WORDPRESS (5+ YEARS)CUSTOMER SERVICE (20+YEARS)SEO/KEYWORD RESEARCH(5+ YEARS)ADOBE PREMIERE, ADOBEPAGEMAKER (5+ YEARS)PROMOTIONS & SPECIALS(10+ YEARS)AP, APA, Chicago Manual ofStyle, MLALICENSING &CERTIFICATION
Google Analytics CertificationAccident and Health & LifeInsurance (961979 - LA)NOVEMBER 2019 MAY 2021HOSTESS THE FOUNTAIN LOUNGE THE ROOSEVELTHOTELCheck, confirm, update and enter reservations into OpenTable.Sustain polite and courteous manner with all guests and employees.Notify wait staff and kitchen of any dietary needs expressed by guests.Answer all questions about hotel, restaurant, surrounding neighborhood and city.APRIL 2020 JUNE 2020PROJECT TEAM MEMBER THE ROOSEVELT HOTELDuring the COVID-19 pandemic The Roosevelt Hotel received a grant for a select group of staff to work together to improve all aspects of the hotel. While tasks varied from day to day, in large part the team was responsible for the reorganization and cleaning of the kitchens, the banquet facilities, the servers stations, the pool area and the room service facilities.OCTOBER 2008 JUNE 2018GENERAL MANAGER CHUCKS SPORTS BARTake weekly inventory and call appropriate representative with orders for beer, liquor, wine and supplies.Recruit, interview, hire and train new bar staff employees.Create schedules for all employees, adjusting the schedule to allow for increase/decrease to expected customer numbers, illness and vacation.Advertise the daily specials and promotions of the bar.Make daily/weekly deposits for all bartenders.Handle customer complaintsKeep a polite and courteous manner with all customers and employees.APRIL 2003 SEPTEMBER 2008BARTENDER CDS SALOON/CHUCKS SPORTS BARVerify identification and age requirements of customers.Process cash and credit card payments.Make suggestions based on customer tastes andpreferences.Record and balance cash receipts and prepare cash deposits.Open and track tabs throughout shift.Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clientele.to create a positive atmosphere.Keep an eye on patron intoxication levels and respond appropriately.Identify belligerent customers, and work with management when needed to establish a safe environment.Clean the bar and the surrounding area of spills and other messes as needed.AUGUST 1997 FEBRUARY 2003PROJECT ASSISTANT OFFICE OF THE VICE PRESIDENTFOR STUDENT AFFAIRS TULANE UNIVERSITYCompile data and prepare reports for the various committees and task forces associated with the division.Create presentations for the vice president.Assist grant writing.Coordinate all meetings and materials for the various committees and task forces associated with the division.Assist the executive assistant to the vice president in coordination of office and divisional meetings, functions and special events.Schedule appointments for the vice president, greet and assist visitors, answer phones.I NTERESTSReading, Creative WritingREFERENCES |
