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Click here or scroll down to respond to this candidateCandidate's Name
Raleigh, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service Representative/Call CenterWillis Towers Watson - Utah County, UTAugust 2022 to December 2022I work from homeAnswer phone, greet customers, secure the call of each participant, ask ppt to confirm information for you, answer ppt questions, let customer know about a survey at the end of the call, use info source when asked questions we cant seem to answer, transfer calls To benefit advisor when participants have questions about insurance plan, make appointment for open enrollment period, transfer calls when someone calls in on the day and time of appointment. Etc Cashier/Customer ServiceSpeedway LLC - Raleigh, NCNovember 2020 to February 2021Greet customers, scan and bag items, restock merchandise, keep our areas clean, handle all payment types, reload or load prepaid card, handle money orders, walk around store to prevent stealing, ID for all tobacco and alcohol purchases, answer all questions, restock items through out store, answer phone, redeem winning lottery number and scratch offs, make coffee every hour, make food every 4 hours, prepay gas pumps for customersCashier/Retail Sales AssociateDGX - Raleigh, NCJune 2019 to December 2020Greet customers, scan and bag items, restock merchandise, keep our areas clean, handle all payment types, reload or load prepaid card, handle western union, walk around store to prevent stealing, ID for all tobacco and alcohol purchases, answer all questions, restock items through out store, answer phone, etc JanitorCleanital - Raleigh, NCAugust 2019 to September 2019Sweep, mop, clean toilets, clean sinks, wipe counters, take out trash, vacuum, polish elevators, etc Dishwasher/Busser/Food runnerGrowler USA - Raleigh, NCApril 2018 to May 2019Buss tables, remove dirty dishes from each table, wipe down tables & sweep under chairs and tables set up silverware and menues for next guest to sit down, clean and sanitizing glasses in bar, clean all dishes, organize silverware and clean/sanitize, roll silverware, clean my sinks, make clean dishwater, clean and sanitize cups, soak hot dishes with food stuck to the sides and clean etc, run food by table number and seat number, add fries to every meal that requires fries by reading ticket orders, as you run each order to each table always tell the customer description of food as you place the plates of food on table and ask if the guest need anything else before you walk away etc. HostClouds Brewing - Raleigh, NCMarch 2017 to April 2018Greet customers, answer phone, make reservations/cancel reservations, seat guests at tables by number of members in your party, bus tables, etcCashier/Retail Sales AssociateWalmart - Raleigh, NCJanuary 2015 to February 2017Greet customers, answer questions, apply discounts, organize reshoots and merchandise, put up put backs, run self check out, approve age for tobacco and alcoholic products, cancel transactions, etc Customer Service RepresentativeXerox - Raleigh, NCSeptember 2013 to November 2015Answer phone, greet customers, make outgoing calls to appointments, make and cancel car reservations, transfer calls to airports and other places, answer all questions, make memberships, also conduct surveys, always thank your customers, read your script verbatim, have a friendly and professional attitude at all times, etcCrew MemberFive Guys Burger & Fires - Knightdale, NCJanuary 2013 to August 2013Greet customers, answer phone, take orders, Handle all cash and card payments, restock condiments, make tea, prep food in back of house, wash dishes, call out orders to kitchen and customers, restock complimentary peanuts, sweep and mop dining area, clean and sanitize tables,sweep outside patio wipe and sanitize table on patio, restock drinks cups straws napkins, clean restrooms etc EducationHigh school or equivalentNeedham Broughton High School - Raleigh, NCAugust 2012 to June 2015High school or equivalentSkills Janitorial Customer Service Skills Cleaning Housekeeping Custodial Experience Cashiering Retail Sales Busser Host/Hostess Cooking Kitchen Experience Coffee experience Food service POS Customer service Phone etiquetteAssessmentsCustomer focus & orientation Highly ProficientJanuary 2021Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
