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Click here or scroll down to respond to this candidateCandidate's Name
ContactHartford, CT Street Address
Contact No : PHONE NUMBER AVAILABLEEmail ID : EMAIL AVAILABLEPROFESSIONAL SUMMARYAgile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.SKILLSBusiness PlanningBusiness AnalysisTime ManagementCustomer RelationsCustomer Relationship ManagementStaff TrainingCustomer Service and SatisfactionHiring and TrainingTeam MotivationRecruiting and InterviewingMicrosoft Office ExpertiseCash Deposits and ReceiptsAccounts Payable and Accounts ReceivableWORK HISTORYCompany Name : Adhiraj Constrcutions Pvt. Ltd.Designation : Assistant Manager(CRM- Customer Relationship Management)Job Profile : Build and maintain relationships with the entire customer base by ensuring constant engagement with customers during the life cycle and moments of planned spontaneity. Scheduling and Preparation of agreements, Handle exception with due approvals, Handling walk-ins. Customers and solving their queries, updating tracker and data management, Process of brokerage, Update and process of booking, Cancellation and resale flats and weekly and Monthly Maintaining MIS. Taking Care of bounce cheque data, calculating all types of letters, Sending demand letters, Interest letters, Receipts and following up with the bankers for Disbursement, Solving queries on call as well on mail, going with customers for joint inspection before handing over the flat, Sending the Welcome letters, Customer Care Letter for new booking, Making Payment Entries in Farvision System.Duration : May2021 to Nov2022Company Name : Runwal Group.Designation : Assistant Manager(CRM- Customer Relationship Management)Job Profile : Attending new and existing Walk ins, Generating site visits and doingfollow-ups for Collection, taking for a site visit,registration, sending the Demand letter and receipts to the customers, doing SMS and Email campaigns on the Data, Calculating all types of letter, Sending demand letters, Interest letters and following up with the bankers for Disbursement.Duration : January2020 to May2020Company Name : Kalpataru Limited.Designation : Executive (CRM- Customer Relationship Management)Job Profile : Approaching Channel Partners for the Projects, Generating Leadsthrough them, Relationship Building with Channel Partners, Fixing up an appointments with Clients, Going for a Meetings at their place and explaining them about the Projects, Convincing them for the Site Visit,Convincing Clients to Close the DealDuration : January2018 to January2020Company Name : Hubtown Limited.Designation : Executive (CRM- Customer Relationship Management)Job Profile : Meeting and greeting customer to resolve Queries and building uplong term Relationship. Communication with customer about apartment progress and likely date of possession. Post booking, check for all the documents, make welcome call . Ensure receipts for payments are made are sent on time and handle payment defaults and Prepare collection MIS reports for the management. Ensuring timely collection of receivablesDuration : November2016 to December2017Company Name : Mettler Toledo India Pvt. Ltd.Designation : Executive (Accounts Receivable & Account Payable)Job Profile : Professional duties include ensuring that the invoices in SAP areraised in a timely manner in accordance with customer standards. Process information from service work order reports in an accurate and timely manner. Contact customers for Purchase Orders by sending invoicing information through mail in accordance with predefined instructions. Training fresher thoroughly making them familiar with the invoicing process. Also to ensure that 100% quality level is maintained by the trainee by various methods such as audit. Raising various reports necessary for maintaining smooth processing and reporting it to the management. (Open DMR, Blocked for billing, Daily quality and quantity analysis). Processing PO based invoices. Processing NPO based invoices.Duration : October2013 to October2016Company Name : DAMCO Indian Pvt. Ltd. (A.P. Mollar Maersk Logistics)Designation : Executive (Account Payable)Job Profile : Posting Invoices in SAP Daily Basis to book the Vendor cost in theSystem. Executing the daily pay run for all vendors of Damco on PAN country basis. Assisting in follow ups with locations in order to release pending Invoices which is in Parked. Reconciliation of Advances given to branches of Damco and settlement of same . Executing daily petty cash requests for various branches of Damco. Reconciling Damco books of Accounts with the Bank statement.Duration : June2012 to July2013EDUCATIONMarch 2022MBA-Customer ServiceWelingkar CollegeMarch 2011Bachelors of Commerce (Specialized in Accounting & Finance)Thakur College of Commerce and ScienceMarch 2008H.S.C -CommerceThakur College of Commerce and Science2006S.S.CS.V.E.C SchoolPERSONAL INFORMATIONDate of Birth : 23rd September, 1991Nationality : IndianMarital Status : MarriedLanguages Known : English, Hindi, MarathiPermanent Address : Mumbai, India.Current Address : Hartford Connecticut |
