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Click here or scroll down to respond to this candidateCandidate's Name
Professional Summary:Eligibility caseworker with almost 30 years experience working with the public. Interviewed clients needing assistance on a daily basis face to face. Determined the information needed for eligibility per State guidelines and keyed information into system.. Also used telephone skills to interview clients to determine their needs. This position required training new employees and organizing workshops to instruct workers about new guidelines. As supervisor, expectations were to motivate and instruct caseworkers on a daily basis. The years of experience has helped be a dedicated team member.4-H volunteer from 1980 until 2004 at County, District and State Level. Held group meetings at county level and instructed youth on record keeping and horse riding skills. Held office at theDistrict level as secretary/ treasurer and helped planned activities and horse shows. Volunteer at the State 4-H Advisory Council to plan yearly activities and financial obligations.Professional Skills:Good communication skills in person and on telephone. Exceptional interviewing techniques.Possess a positive attitude when dealing with the needs of othersStrong organizational skills to plan day to day dutiesDependable to work independent and in group settingDiligent in listening to concerns in order to determine action neededFlexible to adapt to different situations and to resolve issues timelyGood math skillsAble to multi-tasks in order to get work done in timely manner and to meet deadlinesAbove average data entry experienceWork History:1970 to 1972 Fieldcrest Inc., Smithfield, NCComputed payroll for factory employees with tabulation machineHelped with accounting documentsPrepared logs for payroll1972 to 2002 Johnston County Department of Social Service, Smithfield, NCRetired after almost 30 years of serviceWorked daily with the public, co-workers and supervisorsInterviewed clients in need of assistance in person and by telephoneDetermined eligibility by documenting information received during interviewingCalculated monetary eligibility using calculator and keyed information into computerAdvanced to supervisor for 10 workers and was responsible for their training andproductivity.Handled any disputes or problems for clients and workersPart-time positions1977 Johnston Community College, Smithfield, NCTaught keyboarding for one semester1996 H&R Block, Smithfield, NCReceptionist scheduled appointments and greeted clients2002 Jcats, Snuthfuld, NCReceptionist answered telephone, scheduled appointmentsEducation:1968 Graduated from North Johnston High School, Micro, North Carolina1972 Graduated from Wayne Community College, Goldsboro, North CarolinaSecretarial degreeReferences:Mrs. Betty Barnes, Smithfield, NC PHONE NUMBER AVAILABLEMrs. Jenny Hamm, Smithfield, NC, PHONE NUMBER AVAILABLE EMAIL AVAILABLEMrs. Jeanne Barbee, Zebulon, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLEMrs. Geneva Bailey, Selma, NC PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
