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EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced Psychiatric Technician with over 5 years experience in a inpatient acute setting. Peer Support SpecialistCaribbean Reservation Agent with 10+ years in the travel industry. Great descaltion and problem solving skills.Training to include working in Detox Facility.CPR/Basic Life Support CertificationCPI CertificationState of NE Medication AideWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSenior Psychiatric TechnicianDouglas County, NE - Omaha, NEOctober 2020 to PresentProvide effective crisis intervention and de-escalation techniques in reducing client stressors. Support medical protocol to ensure patient feels safe and secure. Help with admitting and discharging patients Monitor patients vital signs, such as their blood pressure Help patients with activities of daily living, including eating and bathing Restrain patients who may become physically violent Peer Support SpecialistCommunity Alliance - Omaha, NEMay 2005 to August 2020The Peer Specialist functions as an interdisciplinary team member, assisting physicians and other professional/non-professional personnel in a rehabilitation treatment program. Peer specialists perform a variety of therapeutic and supportive tasks that include assisting Veterans in articulating their goals for recovery and personal wellness, learning, and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the peer specialist's own recovery experience, and supporting them in advocating for themselves to obtain effective services.Caribbean Reservation AgentUtell International - Omaha, NEAugust 1991 to March 2005Take reservations for hotel,car rental and airline. Book clients into Utell International Hotels.Take payments by credit card.Upsell products.Send out travel boucher to potential clients on travel destinations and hotels. Take customer service calls and answer billing questions. Food Service SpecialistU.S. Army - Columbia, SCAugust 1985 to July 1991EducationDiploma in Veteran Peer Support SpecialistVA - Omaha, NEMay 2010 to August 2010Associate in Arts (AA) in Fashion DesignKansas City Art Institute - Overland Park, KSMay 1983 to May 1985High school diploma in BusinessHempstead High School - Dubuque, IAAugust 1979 to May 1983Military ServiceBranch: United States ArmyService Country: United StatesRank: E4August 1985 to July 1991Certifications and LicensesState of NE Medication AideOctober 2022 to October 2024CPR/First AidJune 2022 to June 2023American Heart AssociationCPINovember 2022 to November 2023