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Click here or scroll down to respond to this candidateCandidate's Name
Smyrna, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLET/mobile customer service repTo obtain a position as a customer serviceWork ExperienceReceptionistMind & Body Strategic Self- Management - Nashville, TN 2015 to PresentTaking patients phone calls, scheduling their appointment making sure all patents insurance was covered and filled I the correct placeCashier/Customer Service/Sales AssociateT-Mobile Call Center - Nashville, TN2014 to January 2017 Answering inbound calls Multitasking between being on the phone and resolving customers issues Working with multiple systems at the same time Using different resources to solve customers' issues Fashion ConsultantAGACI - Nashville, TN2013 to 2014 Great customer service Being able to learn quickly and move swiftly Being able to multitask affectively and fast Handling money on a daily basisPersonal AssistantElegant Occasions - Nashville, TN2012 to 2013 Handling appointments Having a great ability to multitask under pressure and being able to meet customers' demands HostessInternational Airport - Nashville, TN2008 to 2012 Serving customers Great customers service Multitasking and handling moneyCustomer Service AssociateVerizon Wireless Call Center - Murfreesboro, TNApril 2006 to June 2008 Expedited completion of customer orders and resolved customer complaints Support sales reps in opening new account and upgrading existing service. Received letter of commendation for improving customer retention by 20% over the previous year Mentored new customer service associatesCustomer Service RepresentativeTJ MAXX - Nashville, TNSeptember 2006 to September 2006 Directed the activities of the Customer Service Associates to ensure customer satisfaction and company profitability Helping customers, providing great customer service Recruited, trained, and supervised all sales associates Handling money on a daily basis, and being able to multitask. Managed sales accountsEducationAssociate in EnglishMiddle Tennessee State University - Murfreesboro, TN August 2019 to PresentHigh school or equivalentMagavock High School Nashville TNSkills Customer service (6 years) Excel (Less than 1 year) Microsoft office (Less than 1 year) Receptionist (3 years) Retail sales (3 years) Scheduling (3 years) Billing (2 years) Filing (Less than 1 year) Customer Service Skills (6 years) Microsoft (8 years) Microsoft Word (8 years) Organizational Skills (10+ years) Clerical (4 years) Inventory (Less than 1 year) Outlook (Less than 1 year) Data Entry (Less than 1 year) Management (2 years) Sales Support Telemarketing English Personal Assistant ExperienceCertifications and LicensesDriver's LicenseAssessmentsCall Center Customer Service CompletedMay 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: CompletedSales Skills: Influence & Negotiation FamiliarMay 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: FamiliarSales: Influence & Negotiation CompletedSeptember 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: CompletedCustomer Focus & Orientation FamiliarMarch 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
