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PHONE NUMBER AVAILABLE EMAIL AVAILABLECareer FocusHuman Resources Professional with extensive knowledge in understanding the needs, objective, vision and mission of the business. Focusing on selecting qualified candidates, while providing professional customer service to all potential employees. My exceptional areas of expertise include Talent Acquisition, Benefits Management, Employee Relations, and High level of professionalism.Summary of SkillsRecruitment/Screening/InterviewBenefits administration401K Plan AdminWorkers Comp/FMLA/LOASupport OrderEmployee New Hire Benefits Enrollment/Open EnrollmentBackground Checks/Drug Screening On-BoardingHRIS & Administrative Support/Garnishments/Childs Support OrdersTraining Employees/Team Building activitiesEmployee Relations/Exit Interviews/ Collect and analyze employee data/Update employee filesProficient with Microsoft Office Suite including, Excel, PowerPoint, Word, Publisher. ADP, Workday, PeopleSoft, Kronos, and Taleo.Professional ExperienceHR GeneralistOctober 2022 to CurrentAlliance Ground International (Formerly Total Airport Services)Serves as Liaison and main POC between station and HDQ, communicating day to day functions and projects.Recruiting & hiring primary focused on providing oversight of recruiting, screening, interviewing and completing on-boarding processesJob Skill Training, Engagement & Retention, Performance Management, Payroll/Attendance, Benefits/Salary AdministrationPlan and facilitate leadership training for managers, supervisors, and team leaders as needed.Planning & Oversight in assesses effectiveness of HR practices and assist in developing and implementation of improvements for business. Help station h developing goals and future plansPay and Badging & Rewards with partnering with Corp HR on day-to-day items, effectiveness of pay & incentive programs, and developing and implementing new programs that drive retention and performance. Benefits/Salary administration Payroll/Attendance daily supportNight Auditor/Front DeskResidence Inn/AloftMay 2022 to CurrentCompile and distribute daily, weekly, and Monthly report to General Manager, Department Leads, and Hotel ManagementPerform additional Bookkeeping, Administrative, and accounting procedures as requiredDelegate housekeeping, security, and service request, respond to guest inquires and resolve guest inquiries and guest complaints, process reservations and check-ins, and other front desk duties as requiredAudit and reconcile all financial records including Cash Drawer activity, Credit Card transactions, room chargers final bill prepHR/Payroll Administrator (Contractor)May 2022 to September 2022Voigt & Schweitzer GalvanizingMulti-state Payroll ProcessingOnboard new employees and complete pre-hire checksEmployee self-service module trainingBenefits ManagementRecruitingEmployee file maintenance, including but not limited to wage garnishments, child support orders, tax levies, direct deposit set-up, position changes, and wage increases.Adhere to scheduled deadlines for weekly and bi-weekly payroll.Follow regulatory guidelines to ensure compliance with state and federal lawsComplete tax filing requirements and year-end closure(W2)Talent Acquisition SpecialistJune 2021 to December 2021Lbrands (Contractor)Screen candidates for seasonal employmentSchedule applicates for interviewsProvide offer letters to potential employeesSchedule candidates for orientationAssist with all question regards to job requirementsHuman Resource GeneralistDecember 2018 to August 2020Sams Club eCommerceComplete all time and attendance entries for all hourly associatesCreate Job Requisitions and post for internal and external candidatesRecruit for all open positions in entire facility including mass hiring career eventsConduct phone interviews and in person interviews for all potential hour associatesLead onboarding for all new hiresProcess entry in HRMS for all new hiresWork all time and attendance error reportsData corrections of missed or erroneous time punchesCreate and file employment documentsAssist associates with Intranet for benefitsProcess Work Compensation paperwork, LOA request, and Wage GarnishmentsHuman Resource Process & Systems SpecialistFebruary 2016 to December 2018The Ohio State UniversityReview specific business processes and work within the units, colleges, and service centers with leads and systems matters experts (SMEs) to make recommendations for better practice to rewrite the business process for university wide consistencies.University wide review of all units/colleges service dates, setting guidelines for adjustments, payouts, and ongoing reporting functionality.System verification of training required for all PeopleSoft HR system access request.Implementing new Workforce HCM for University wide HR, Payroll, etc. Including designing business processes, Workflows, test cases, and Go Live.Human Resource Generalist (Contractor)August 2014 to January 2016Limited StoresAnswer Human Resources questions relating to benefits, payroll and personal data.Assist associates and managers with completion of Personal data, Job data and Benefit-related transactions in PeopleSoft.Assist with administration of benefit programs.Resolve associate eligibility issues.Assist managers with transactions related to payroll processing.Create, review and resolve weekly payroll exception reports.Communicate and maintain relationship with 3rd party providers and others as needed.Works closely with Benefit Specialist on all benefits and assist with open enrollment processing.Provide excellent customer service to all customers.Engage Human Resources management for issue resolution as needed.Processing of all garnishment orders, unemployment requestOffice Manager/HR ProfessionalJanuary 2010 to August 2014The Shepherd's Hands Columbus, OhioManage daily office operation, maintaining accurate records for consumers and contractors, including conducting background checks, onboarding, benefits enrollment, direct deposit setup, etc.Assist in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Create meeting agendas and prepare CEO and staff with necessary meeting materials.Complete weekly billing and payroll for all contractors and employees.Human Resource Service Center/ HR Representative & SupervisorJune 2003 to December 2009Limited Brands/Express Fashions Columbus, OhioConducted new employee orientation to foster positive attitude toward organizational objectives.Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.Handled staffing, administering disciplinary procedures including corrective action plans and termination of employment.Worked with compensation and benefits team to analyzed and modified compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.Effectively managed a high-volume of inbound and outbound customer calls.Met all customer call guidelines including service levels, handle time and productivity.Assumed ownership over team productivity and managed workflow to meet or exceed quality service goals.Scheduled staff shifts to cover peaks time frames for customer inquiries in service center.Provided accurate, specific and timely performance feedback for CSRs.Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service departmentAccomplishmentsHuman Resources Training/Accomplishments:Interviewed, hired and provided in-depth training to all call center staff on company HR call procedures including policies and procedures, call handling and data entry into HR software.Managed a large volume call center with more than 15 employees.Recipient of "Garment Award " for the development, hiring, training and implementation of the HR Service Center in my first year of employment.People Soft software training and working knowledge of data entry and queries.Kronos experienceEmployee of the quarter in Oct 22 Selected my leadership and peersEducationWesterville North High School 1/91-6/93 Westerville, Ohio, USACollege PrepHigh School Diploma 6/1993Owens Community College 8/98-5/00 Toledo, Ohio, USABusiness Administration/AccountingAccounting, Finance, Economic, Cost AccountingEmphasis on Business AdministrationFranklin University 1/12-9/14 Columbus, Ohio, USAHuman Resources MajorMarketing, Staffing, Training and Development, Compensation/Benefits, Employee/Labor Relations, Strategic HRM Capstone, Business Law.GPA 3.75Nominated to the National Society of Collegiate Scholars through Franklin University in 2013 References/RecommendationsProfessional/Personal references and letters of recommendations upon request |
