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Email: EMAIL AVAILABLETel: PHONE NUMBER AVAILABLEBILINGUAL: FrenchProfessional summary:A compassionate and effective leader who is skilled in enlisting the support of all teammembers in aligning with projects and organizational goals. Dependable, cooperative anddisplays ability to work with others. Shows evidence of motivation and initiative. Acceptsconstructive criticism and interacts appropriately.EDUCATIONGreat Paragon Health Care, Inc. Chicago, ILCertified Nursing Assistant Program, March 2016Lycee DEnseignements General DAdidogome Togo, West AfricaHigh School Diploma, July 2013Midwestern Career College. Chicago,ILAssociates of Applied ScienceMagnetic Resonance Imaging (MRI)2017-2021Skills:Great customer serviceMultitaskingProblem solvingQuick learningData entryEffective listeningAttention to detailsCommunication skillsWork Experiences:Rapha Wonders LLCSales / Customer serviceFrom September 2020 to July 2021Assisted customers with their inquiries, through chat and EmailAnswered phone calls.Kept track of productsFulfilled customers' orders in a timely mannerConducted sales through social media, online and in store while followingCompany's guidelines.Restocked products.SimonMed Imaging:MRI intern :Dec 14/20 - April 2021Assisted Remote tech with patient screening questions according to the ARRT guidelinesAsked patients pertinent questions pertaining to medical history.Assisted with patient positioningStarted IV on patient using Phlebotomy techniquesShadowed remote tech during imaging scans.Scanned patients under the supervision of a licensed MRI Tech.The Home Depot:Cashier/Customer servicesFrom March 2020 -Aug 2020Assisted customers visiting the retail hardware store .Helped customers with final purchases and operate registers and credit card machines.Answered customer questions and concerns about policy, procedure, and personnel, aswell.Also completed tasks assigned by the management team, such as stocking, organizing, orcleaning.Worked alongside managers and sales associates to ensure every customer enjoys asatisfying shopping experience.Amazon Delivery Station DTP1:Seasonal Sortation AssociateFrom:July 2019 to March 2020Received incoming shipments, and compare them with provided work orders.Ascertained that all incoming shipments are safely unloaded and moved to assigned storageareas.Opened all incoming packages, and sort them out according to their sizes, batch numbers, andtypes.Made arrangements for incoming shipments to be moved to assigned storage areas, ensuringthat they are properly stored.Refered to work orders to determine the type and quantity of items to be retrieved, and ensurethat they are timely picked.Moved picked items to the packing area, ensuring that they are properly and securely packedand labeled with pertinent information.Ascertained that packed and labeled items are moved to the delivery areas, and assist loaders inplacing them onto awaiting vehicles.Stacked items in the delivery truck in a manner that they are secure, and ensure that fragileitems are carefully handled.Made arrangements for paperwork to be sent along with all outgoing shipments.Maximized storage space within the warehouse area, by carefully and strategically moving itemsPrimerica :Life insurance agent:October-December 2018Recruited new agents.Dealt with Policies inquiries.Sold Life insurance Policies based on Customers needs.Followed-up on insured Policies for renewal.Symphony of Evanston:Certified Nursing Assistant:Evanston,IL. October 2017 - June 2018Assisted resident in their daily living activities such as: bathing, grooming, diaperchanging, feeding and other physical activities.Took their vital signsRecorded their intake and outputAnswered promptly call lightsReported changes in resident health conditionBirchwood Plaza Nursing and RehabCertified Nursing Assistant Chicago, IL March2016 September 2017Provided a professional and immediate response to senior residentsAssisted with feeding, grooming, and other physical and daily activitiesPreserved patient dignity and minimize discomfort while carrying out duties such asbedpan changes, diapering, emptying drainage bags and bathing.Provided infection control to residents as neededMaintained work operations by following policies and proceduresUniversal Nursing Services of TexasAdministrative Assistant/Receptionist San Antonio, TX August2015 January 2016Provided data entry for home agency to ensure employees are paid in a timely mannerResponded to public inquiries and answered phone callsReviewed patient records to ensure all paperwork is completedAssisted physicians by faxing Lab Corps file as requestedCompiled patient insurance referrals and enter referrals into system for health careprofessionals to follow upADDITIONAL SKILLSLanguage: Fluent in French (oral & written)Software: Microsoft OfficeREFERENCESReferences available upon request |