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PROFESSIONAL SUMMARYSKILLSEXPERIENCEMICHAEL L.GAUDETTEM 355 Milano Lane, Melbourne, FL32940PHONE NUMBER AVAILABLE,EMAIL AVAILABLEDependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Guest relations Background research Analytical thinking Critical thinking Task prioritization Written communication Time management Quality assurance CoordinationScheduling Planning Cultural awarenessDigital Marketing Account Management B2B SalesMicrosoft OfficeAudio Engineer/Producer April 2013 - CurrentFrequency Manipulation Recordings Melbourne, FLRegulated volume levels and sound quality to minimize unwanted sounds. Assisted patrons using online and physical library resources. Managed print and digital resource acquisition process. Managed efficient operations by keeping materials properly coded, classified, and cataloged for ease of use. Collaborated with producers and performers to provide guidance during live productions. Maintained and repaired audio equipment, including troubleshooting and diagnosis. Captured sounds such as spoken words and music using physical and digital media. Set up recording equipment, microphones, and speakers for to document live events and share speeches and performances with audience members.Met with clients to discuss requirements and assess needs. Managed invoicing and payment processing for freelance projects, tracking work in Quickbooks Pro. Coordinated placement and setup of ambient sound microphones. Worked with venue personnel to produce high-quality live performances. Duplicated original recordings to new media and formats for preservation and different uses. GAchieved desired audio quality by effectively controlling settings and regulating output. Helped performers and producers achieve desired sounds by offering knowledgeable feedback. Professional Disc Jockey May 1992 - CurrentdjNOTHING MOVING RECORDS Melbourne, FLPlanned events based on consultations with clients, knowledge of venues, and expected crowd demographics. Operated DJ controllers and mixers to manage music and samples. Prepared set play lists matching client preferences and took requests from audience members. Approached and solved work problems with initiative and sound judgment. Enhanced customer satisfaction with fast, knowledgeable service. Ran fun, entertaining events for private and business clients. Increased business through word-of-mouth referrals from satisfied clients and social media marketing. Created contracts with clear proposals for services to be rendered. Updated office files daily and kept records organized. Assisted customers with sales and service needs.Fixed problems with equipment using troubleshooting and repair abilities. Troubleshoot and resolved problems with audio feeds. Business Development Manager February 2018 - May 2019 Equipment Fabricators, Inc. Cocoa, FLGrew and diversified company accounts, proactively identifying and capitalizing on emerging business opportunities.Tracked market trends by maintaining strong network of contacts in various business service lines. Developed solid relationships with industry partners, furthering business development objectives through multiple channels.Maintained strong sales pipeline by identifying and qualifying prospective clients. Managed sales calls, scheduled promotional work, and tracked sales activities across channels. Supported high-profile projects with proposal development and contract negotiation. Maintained consistently high customer satisfaction ratings through proactive service management strategies. Capitalized on emerging trends with proactive management approach. Oversaw work of clerical staff maintaining records of correspondence, bid requests, and official licenses and regulatory documentation.Maximized ROI with promotions by correctly targeting plans, consistently locking in new customers. Small Business Owner January 2005 - February 2011Gaudette Wholesale Dealer Exchange, Inc. Winter Park, FL Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues.Kept business compliant with tax requirements by calculating and submitting liabilities such as sales tax. Oversaw company finances with well-organized accounting system and strong financial controls for meeting budget targets.Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media.EDUCATIONAccount Executive January 1998 - December 2004Vacation Ventures, Inc. Orlando, FLCaptured sales through effective product demonstrations and persuasive communication skills to overcome objections.Developed successful strategic sales plans, balancing company demands, customer knowledge, and competitor expertise to differentiate products and maximize revenue. Satisfied customers with targeted services, customizing solutions for unique business needs. Kept conversion rate high by staying current on industry, products, and competitive landscape. Created presentations and executive summaries demonstrating quantifiable value to customers. Sustained revenue by bringing in new customers and continuously connecting with established accounts. Developed relationship strategies unique to each customer based on current and future needs. Delivered polished and professional sales presentations to individual clients and groups. Outside Sales Representative January 1995 - December 1997 Anthony and Sylvan Pools Orlando, FLEstimated and quoted prices, credit or contract terms, and delivery dates. Educated, consulted, informed, and sold customers using established sales methodologies. Maintained working knowledge of current pricing structures, including contribution margin requirements, to achieve defined margin goals.Optimized proposals based on industry, customer, and competitor trends. Expanded brand presence by collaborating with marketing department to create new marketing materials. Sustained revenue by bringing in new customers and continuously connecting with established accounts. Improved sales process by delivering feedback to management. Facilitated one-visit closings by quickly developing rapport with customers. Created and maintained comprehensive list of sales leads using [Software] CRM. Inside Sales Agent April 1992 - December 1994Campground Membership Outlet Clermont, FLCreated and delivered effective presentations to individuals and groups of potential clients. Locked in clients by providing expert advice and detailed overviews of service benefits. Connected with established and potential customers regularly to offer services, answer questions and finalize contract details.Collaborated with team members to meet daily demands and handle challenging projects. Contributed ideas for improving work processes.Answered customers' questions about services, prices, and credit terms. Bachelor"s of Science in Audio Engineering and Mastering June 2001 Full Sail University, Winter Park, FL