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Click here or scroll down to respond to this candidateCandidate's Name
Street Address -50 Francis Lewis BlvdLaurelton, NY Street Address
PHONE NUMBER AVAILABLE res. EMAIL AVAILABLE PHONE NUMBER AVAILABLE - cell.Senior enterprise IT executive with 20+ years of experience in strategy, innovation, leadership, management, implementation and administration of IT technologies. Focus on bottom-line results, cross-functional team building, leadership, vendor management, contract negotiations and project management. Self-starter with advanced problem solving skills and experience with change management. Strategic thinker with excellent team building skills. Proven ability to innovate in a way that meets the business needs and challenges the organization to move forward. Proven ability to develop strategic relationships with business leadership and peers. Experience supporting the development of a competitive technical strategy and associated architecture for the overall companywide operations and infrastructure. Earned a reputation as a big picture change agent who champions business objectives while harnessing and driving next-level technology performance.CORE MANAGEMENT & TECHNOLOGY STRENGTHSStrategic Planning IT and Infrastructure for BusinessCore Issue Focus & AddressBusiness & Process OrientationMetrics Focus & ImprovementFull Project LifecycleMulti-Project ManagementProcess Analysis MethodologiesEffective use of Modeling & Simulation ToolsBusiness Partner ManagementVendor ManagementRFP Development / ReviewContract NegotiationService Quality FocusProductivity ImprovementPerformance & Capacity PlanningTroubleshooting to SolutionsFacilitation SkillsRelationship BuildingStaff Training / DevelopmentBudgeting / Expense ControlCommunications SkillsPersistence & EnthusiasmWork HistoryNYC Law DepartmentChief Information Officer 07/2018 - PresentProvide leadership and management to the Information Technology department and set the long-term vision for the agencys information-based functions and technology. Guide the development, implementation, training, and use of technology in meeting agency and client needs. This includes staying abreast of new technologies and product developments, understanding client and user needs, formulating practical solutions, setting multi-year strategic plans for the agencys technology and use of information, and working with business units to increase the effectiveness of their use of information and technology. Align the agencys technology and communications infrastructure with the agencys strategic and business goals. Overall responsibility for development and enforcement of IT policies and procedures including cyber security and data privacy. Establish short term and long term objectives for information technology investments. Responsible for building an excellent IT support oriented team to support the internal and external clients. Responsible for guiding the IT teams to ensure systems scale over time and can quickly expand as needed to account for acquisitions and mergers. Interact with executives and business leadership to ensure IT teams and IT strategy keep pace with the agencys growth and future plans. Serve as an internal change agent to drive business process enhancements and innovation in a collaborate manner. Interact with peers and other members of the senior management team; contribute to the business strategy and operations of the agency by offering solutions.NYC Law DepartmentDeputy Chief Information Officer 03/2018 07/2018In support of the Chief Information Officer (CIO), provided leadership and guidance in critical areas of technology administration at the university, including budgeting, resource development and allocation, policy formation, technology evaluation, and service development, delivery, and deployment. Provided assistance to the CIO in managing business operations to improve cost effectiveness, service quality, and IT operational effectiveness. Provided leadership, direction, and support at the institution, state, and/or national level with broad-reaching institutional and/or statewide impact. Analyzes technology trends and advancement in areas of specialization, and plans for the long-term direction of the IT organization. Acts on behalf of the CIO as assigned by the CIO or in the absence of the CIO as the principal IT officer on executive decisions and executive level committees.Administration for Children ServicesDirector of Infrastructure 07/2014 09/2017Provided vision and leadership for developing and implementing IT and operational planning initiatives to achieve business goals, and support organizational growth. Manage, plan, organizes and controls the overall activities of information systems technology activity. Oversea system support for the Network Infrastructure, WINTEL administration, eDiscovery, disaster recovery, Change Management, and security administration.City University of New York City, Medgar Evers CollegeInfrastructure Manager 07/2011 06/2014Provided vision and leadership for developing and implementing IT and Telecommunications and operational planning initiatives to achieve business goals, and support organizational growth. Manage, plan, organizes and controls the overall activities of information systems technology activity. Provide daily system support for the Network Infrastructure, administration, and installation, patching and troubleshooting for all Windows servers, VPN and remote computing. Position requires collecting, organizing and managing corporate information and information services in support of business and programs across the agency. This includes accumulating, understanding and leveraging industry-specific knowledge for the benefit of the school, students, faculty, and supporting staff members.United Cerebral Palsy of NY, New York, NY 08/2007 07/2011Information Technology ManagerProvided vision and leadership for developing and implementing IT and Telecommunications and operational planning initiatives to achieve business goals, and support organizational growth. Provide daily system support for the Sage medical practice application (Practice Management, EHR application, and Revenue cycle), administration, and installation, patching and troubleshooting for all Windows servers, desktops, laptops, VPN and remote computing. Position requires collecting, synthesizing, organizing and managing corporate information and information services in support of business and programs across the agency. This includes accumulating, understanding and leveraging industry-specific knowledge for the benefit of the agency and its clients, employees and funding sources.American Home Mortgage, Melville, LISenior Information Technology Manager 08/2005 08/2007Responsible for the direct management of all systems and network/systems technicians whose main function is to monitor and maintain the 24 X 7 data center network and systems that provides all North American data to clients. Position requires the proper coordination and escalation of any client service affecting issues, ensuring backups and file maintenance of operational systems are organized and completed, establishment of work schedules to maximize staff utilization, allocation of resources and assignment of tasks in regard to system and network software and hardware upgrades and the maintenance of appropriate documentation of all operations procedures. Daily interface and relationship management necessary with multiple internal customers and external vendors on day to day work and technical project expectations.Ensure resolution of all issues both service impacting and non-service impacting using standard ITIL methodologies. Other Managerial responsibilities include yearly performance evaluations, creation of individual training and career development plansCorporation for Supportive Housing, New York, New York 01/2005 08/2005Consultant Director of Information TechnologyManaged IT Services: Direct day-to-day operations - LAN/WAN in New York and seven nationwide offices San Diego, Los Angeles, Chicago, Ohio, Connecticut, Minneapolis, New Jersey. Report to Chief Financial Officer (CFO).ALLIED IRISH BANK, USA, New York, NY 08/1998 to 4/2004AVP of Information TechnologyManaged IT Services - support, enable, and enhance four major business units: Business Analysis & Support Services; Information Systems; Design & Build; Service Delivery. Direct day-to-day operations - LAN/WAN in New York and six nationwide offices - San Francisco, Los Angeles, Chicago, Atlanta, Westchester, Philadelphia. Technical liaison for data conversions of multiple core applications to support expanded operations and business activity. Reported to Chief Information Officer (CIO).h Business Analysis & Support Services: Business Process Engineering encompasses process andworkflow mapping, analysis, redesign, and simulation what if analysis. Project Managementincludes refinement of formal project management methodology, and support/leadership of criticalprojectshInformation Systems: Business Requirements Specifications; Application Procurement; Level 1-3Technical, Systems, and User Support.hDesign & Build: Infrastructure (LAN & WAN) Extensive experience in installing, configuring andmaintaining servers of various hardware and software configurations. Engineering including security andremote access; Systems & Workstation Engineering; Level 1-3 Technical, Systems, and User Support.hService Delivery: Customer Service Center - Help Desk; IT Operations core applications & systems;Core Processing encompassing Change, Problem & Asset Management.EDUCATIONMBA Degree, Dowling CollegeBS Degree, Management Information Systems, New York Institute of Technology |
