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| | Click here or scroll down to respond to this candidateCandidate's Name
Senior Loan ProcessorEMAIL AVAILABLE PHONE NUMBER AVAILABLEDallas, TXHighly skilled and service-oriented professional with demonstrated success in managing documentation and submission process for residential mortgage loans. Proficient in analyzing credit reports, income and asset documents. Adept at developing and implementing loan plans, client loan assessments and client credit analysis. Expert in addressing customer needs by offering best financial options / plans. Instrumental in acting as main point of contact to borrower and mortgage loan officer/underwriter from origination through close of mortgage transaction.Areas of Expertise Fair Housing Regulations Credit Analysis Banking Procedures Mortgage Loan Processing Regulatory Compliance Reports & Documentation Inbound/Outbound Calls Reinstatement Operations UnderwritingProfessional ExperienceLoan Officer 2022 PresentRate GeniusProcess car refinance application in accordance with rules and regulations. Carry out outbound/inbound phone calls. Submit applications to lenders for approval to meet set scope. Liaise with over 150 lenders to meet set scope. Provide sale additional insurance and warranty protection coverage to all customers. Obtain third party documents, such as payoff, employment verification, credit report, car registration, and insurance. Verify income as well as examine credit and assets to excel in detail checking. Request lender approval for any changes of original application.
Delivered best rate and terms to customer in order to ensure customer retention.Loan Processor | Senior Loan Processor 2012 2022Celebrity Home Loans, Denver, CO 2020 2022CU Members Mortgage, Addison, TX 2018 2020Caliber Home Loans, Irving 2016 2018USAA Federal Savings Bank, Addison, TX 2012 2016Closed VA, conventional, and FHA mortgage loan applications. Carried out purchasing and refinancing to achieve desired objectives. Worked in team setting with loan officer, closers, and assistants to ensure seamless workflow. Communicated status of application via phone and email every three days. Determined income and updated costs to make maximum use of allocated funds. Followed DU approvals and then submitted for underwriter approval. Carried out inbound and outbound calls, while complying with rules/regulations. Oversaw pipeline on excel spreadsheet to maintain accurate documentation. Performed loan estimation and CD review to ensure zero discrepancies. Ordered third party required documents, including title, appraisal, income (pension, 401K, employment, P&L), subordination, Condos, COE, CAIVRS, FHA connection, HELOC, gift letter, employment verification, survey, and tax transcripts.Loan Processor 2008 2012Bank of America - AddisonSupported all aspects of residential default loan servicing process. Collected payment, made payment arrangements, and needed income calculation through 60-90 past due on mortgage payment inbound and outbound calls. Handled auto dialer/inbound calls in accordance with rules and policies. Promoted to handle loan modification on delinquent mortgage accounts. Submitted for underwriter approval, while adhering to regulatory compliance.
Delivered financial review of account and then requested income and asset documents. Offered reinstatement options and collection services for past-due accounts.EducationBusiness Administration | Dallas Baptist University, Dallas, TXComputer Business Administration | American Trade Institute, Dallas, TXTechnical ProficienciesMicrosoft Office Suite | Windows 95 | AS400 | Cadence | Escrow | Encompass | Portal | LOSLicenses & Certifications
Microsoft Office Certified | Triad Certified |