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Title Scrum Master Event Coordinator
Target Location US-DC-Washington
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JKCandidate's Name
Professional SummarySCRUM MASTER PROJECT MANAGEMENTCertified Scrum Master with a history of managing multiple, concurrent, and complex projects using the Agile/Scrum framework to navigate shifting priorities and resources. Demonstrated ability to analyze, think quickly, and resolve conflict while adapting to a changing environment. Proven track record managing project prioritization, planning, schedule development, and budgetary oversight with the use of project management tools and processes. Consistently identifies process improvements that drive operational excellence and scalability. Experienced in tracking and overseeing milestones on key projects, cross- collaborating with teams to execute project deliverables on time and within budget. Excellent presentation, written, and verbal communication skills with the ability to engage with clients, teammates, and stakeholders across all organizational levels.Work HistoryTAOM - Owner Project Manager03/2020 - CurrentEntrepreneurial venture providing rental space for beauty industry professionals. Developed initial entrepreneurial concept and corresponding projects, managing cost and monitoring performance from inception to opening. Orchestrated projects within strict timelines and budget constraints, solving complex issues and working closely with stakeholders. Continuously reviewed performance, budgets, and timelines, identifying methods to effectively accelerate progress. Served as Deputy PM for the project, coordinating duties of the construction team.Coordinated the installation and maintenance of salon equipment and other various construction materials. Held weekly calls to update both the customer and and vendors.Managed and tracked projects using various software creating resource plans, allocating hours, and assigning project tasks to contractors.Monitored and assisted in the creation of change requests, ideas, and demands ensuring that all activities followed change management process.EMAIL AVAILABLEPHONE NUMBER AVAILABLEWashington, D.C. 20019Skills Agile MethodologyLean, Agile and DevOps principles andmanifesto Kanban Jira Proficiency Confluence ProficiencySoftware Development Lifecycle(SDLC)Experience with Objectives and KeyResults (OKRs) Stakeholder Relations Out-of-the-Box Thinking Data-Driven Interpersonal CommunicationEducationVIRGINIA COMMONWEALTHUNIVERSITYBachelor of Science: MarketingScrum AllianceCSMGoogle-CourseraProject Management CertificationDEL FRISCO'S DOUBLE EAGLE - Event Coordinator01/2017 - 03/2020Responsible for cultivating client relationships and developing new business. Sourced, planned, executed, and hosted large-scale, sophisticated top-quality events with meticulous attention to detail. Worked directly with clients to gather requirements and understand the scope of work, establish budgets, and align timelines across all event logistics. Functioned as an effective liaison amongst departments to create cross-functional collaboration to deploy events while delivering superior customer serviceDEL MAR BY FABIO TRABOCCHI - Lead Server05/2014 - 01/2017Managed customer complaints, resolving issues through diplomatic customer service and mutually beneficial mitigation. Delegated job tasks and coordinated dining room personnel to enable prompt and efficient service to patrons. Achieved 27% increase in daily beverage sales amongst shift servers based on the application of extensive wine, cider, and beer knowledge. Created cold-calling script from scratch for use by the sales team to provide consistency in customer interaction, resulting in 28% increase in bookingsAchieved 27% increase in daily beverage sales amongst shift servers based on the application of extensive wine, cider, and beer knowledge.

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