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Click here or scroll down to respond to this candidateCandidate's Name
Seeking permanent employment at a well established company. My goal is to establish my worth and then advance in a way that not only highlights my asset to the company but also highlights the value of the company to the customer. East Alton, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIdeally, would rather work remote or Work from home in Illinois, will be relocating to Pensacola! Deliver consistent and professional work for every assignment. Over 15+ years as an Administrative Assistant, with top-notch abilities in Microsoft Word and Excel. Trained in Business Management Have a keen eye for attention to detail, and thrives in a fast paced environment. Willing to relocate to: Pensacola, FL - Siesta Key, FL - Clearwater, FL Authorized to work in the US for any employerWork ExperienceService CoordinatorHogan Transportation - Earth City, MOJanuary 2019 to July 2022Auto Parts SpecialistGateway Truck and Refrigeration - Collinsville, IL October 2016 to September 2018 Greeted customers upon arrival Searched for specific truck replacement and upgrade parts. Found parts in warehouse Deducted parts from inventory list Tagged all parts Entered parts to be sold Cashed out customers both with cash and credit Entered warranty information Was able to explain warranties, in detail, regarding both payout and coverage info Answered and directed calls on a multi-lines phone system. Helped customers troubleshoot their issues to obtain the quickest solution developed a personal relationship with repeat customers to obtain a customers trust and continued business. was responsible for my own cash drawer each shift and would be held accountable if any had ever gone "missing"Customer Service Rep/Front DeskMidas - St. Louis, MOJanuary 2015 to September 2018 Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff. Supported business operations by organizing pick-up and delivery of outgoing mail. Protected guest and business information with strict adherence to confidentiality and information security practices. Kept appointments on schedule by letting staff know of arrivals and organizing supporting materials for one-on-one and group meetings. Collected payments for services and updated accounts to reflect new balances. Collected, sorted, and distributed all incoming mail and packages. Supported professional appearance of office areas by keeping front desk clean and orderly. Updated Excel tracking spreadsheets with latest project, financial and customer information. Boosted office efficiency, delivering first-rate administrative support to all staff. Obtained tire certifications and knowledge of specific vehicle functions and parts. Chief Financial OfficerScarlett's Cabaret - St. Louis, MO Completed a three step audit of all assets and monies at least twice per daily shift. I also was notified of every audit when I wasn't on shift so I could maintain an accurate count of any transfer of money, as well as incoming and outgoing product. Input new employee hire paperwork into the computer system, made name badges, and filed the packets in the file cabinets. Made weekly orders for food and dry goods. Maintained inventory of all product movement within the facility. Helped executive team make important long-term decisions by advocating for financial needs. Supported accurate, compliant audits by keeping operations within GAAP standards and applicable regulations. Assisted board, CEO, and senior executives with knowledgeable analyses of budgets and financial reports. Protected organizational assets with well-developed and maintained internal controls systems. Evaluated partnerships and acquisitions with strategic financial advice. Spearheaded initiative to successfully transform department into a financially-sound, fully compliant operation within 3 months. Assisted management with setting both realistic and ambitious financial goals, driving company growth and development with a forward-thinking mindset. Oversaw internal controls, setting up systems and enforcing policies to keep operations fully compliant with applicable regulations. Was responsible for maintaining a clean office space and making sure all assigned duties were competed after every shift.Office ManagerLiberty Fence Cottage Hills - Cottage Hills, IL Maintained calendars, updating staff diaries with new meetings, appointments, and travel plans. Handled 300+ calls each day, skillfully managing multi-line telephone system to answer questions, route calls, and take messages. Increased efficiency by revamping filing systems and streamlining processes. Prepared well-organized travel plans and documentation for office staff. Kept office equipment stocked and ready for use, handling malfunctions personally to prevent delays. Met legal requirements by correctly completing important forms. Coordinated successful conferences, meetings and special events, including catering and equipment setup. Managed all incoming and outgoing mail, packages and faxes. Organized and updated file systems, keeping records easily retrievable. Worked effectively with diverse team to accomplish daily objectives and meet long-term goals. Managed files and continuously updated and organized records. Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance. EducationBachelors in Business and FinanceKaplan University - St. Louis, MOSkills Fluent in Microsoft excel Word and Data entry and processing Event Planning Schedule ManagementRecords Management FinancialAccounting Customer Relations Microsoft Word Microsoft Office Microsoft Excel Event planning Schedule management employee scheduling Employee orientation Production planning Social media marketing Social media management Administrative experience Office experience Windows 10 key calculator Data entry Medical transcription Transcription Financial Analysis Guest Relations Experience Information Security Account Reconciliation Office Management Financial Modeling Business Management Auditing Strategic Planning Journal Entries General Ledger Accounting Pricing English Customer service Accounts Receivable Financial Statement Preparation Accounts Payable Financial Report Writing Payroll Business Analysis Tax Experience Telephony Communication skills Technical support Computer skills Bank reconciliationCertifications and LicensesCertified Phlebotomy TechnicianAssessmentsCustomer focus & orientation ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientCustomer service ProficientNovember 2021Identifying and resolving common customer issuesFull results: ProficientCall center customer service ProficientNovember 2021Demonstrating customer service skills in a call center setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
