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Click here or scroll down to respond to this candidateCandidate's Name
Middleton, WI * PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFILE SUMMARYResults driven, organized, developed professional offering experience in multiple industry backgrounds in diverse population segments. Excellent communication skills with the ability to articulate effectively to management, peers, and the general public.Call CenterTeam PlayerDetail OrientedTime managementWritten, Interpersonal, and Oral communicationInbound and Outbound credit card salesWI Real Estate LicenseSelf-MotivatedExcellent customer serviceCoaching/MentoringDependable/ReliableAdaptable/FlexibleQuick learnerEXPERIENCEMad City Windows and BathMadison WiOutbound calls to customersSet up appointments for Sales RepCustomer service callsInside Sales Rep., West Business ServicesMiddleton, WI 2013-2017Inbound call center for third party card servicesPromotes and explains product to businessesLogged orders in reporting systemsOffice Assistant, Zenith AdministrationsMadison, WI 2012Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mailOperated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersAnswered Multi-line phone system, directed calls and took messagesCommunicated with customers, employees, and other individuals to answer questions, disseminate or explain information, prepared enrollment packets, and address complaints.Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computerLogistics, Office TeamMadison, WI 2012Set up appointments for customers by telephone for transportation to and from residences for medical purposesOperated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computersSet up appointments for customers by telephone for Transportation needs to and from residence for medical purposesCustomer Service Rep, Farmers InsuranceMadison, WI 2011-2012Answered telephone, directed calls to appropriate Managers and Insurance sales reps.Assisted with coaching and closings and updated career development to ensure sales goals were being meetMade Cold calls for Insurance AgentsCustomer Service Reps/Collections, AerotekMadison, WI 2010/2011Answered Inbound calls regarding inquires on customer accountsSet up telephone repairs servicesCommunicated with customers, to answer questions, disseminate or explain information, and address complaints.Made Outbound calls to resolve and update accounts for student loansCustomer Service Reps, Adtec ServicesMadison, WI 2010Made Outbound calls to customers for surveying needs for new Sub Zero- Wolf Industries customersSale Reps, SearsMadison, WI 2010Sold Major Appliances, Mattresses, and Vacuum cleanersInsurance Sales, Bankers Life and CasualtyMonona, WI 2010License to sell Health, Life & Annuities and Certified to sale Home HealthcareAssisted with coaching and closings and updated career development to ensure sales goals were being meetMade Cold calls to customers in order to ensure appts. timesAccount Reps, Arrow Financial servicesWhitewater, WI 2005/2010Performed Inbound and Outbound callsProficient in the Masters' FACS Operating SystemsAnalyzed customers financial stability, and examined detailed Credit reports to assist in recovering consumer debtsEDUCATION /ACCOMPLISHMENTSWWTI Supervisory Management 100 CreditsWisconsin State Real Estate LicenseKansas State Real Estate LicenseWisconsin State Insurance License-Health, Life @ Annuities |
