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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEAir Force veteran tech specialist with 10 years of experience. Expert in coordinating projects while executing tactical implementation plans that meet goals and objectives. Skills include trouble shooting, problem solving, project coordination, attention to detail and commitment to getting the job done. Able to communicate with multiple levels of management. Trained in establishing winning team dynamics that accelerate productivity and improvement.EMPLOYMENT HISTORYHOME CORP MAINTENANCE June 2022-November 2022-Responsible for the housekeeping and trash removal for 5 properties.IT COORDINATOR 2016-2018Outcry for Youth, Newark, NJ (The Hubb)Volunteered with dedicated non-profit to help them meet their goal of increasing opportunities for success for at-risk and under-served youth.Implemented IT protocols across departments and projects.Provided advice on the most suitable IT choices.Provided technical support or training for systems and networks.Acted as link between end users and high-level support.Installed and configured software and hardware (printers, network cards etc.).Monitored system and network performance.Performed troubleshooting and repairs.Performed maintenance activities (e.g. backups).Collaborated with other professionals to maintain standards and functionality.PARENT ASSISTANT COORDINATOR 2014-2016PS-175 Elementary School, Harlem, NYWorked with principals, the school leadership team, the parents association and school staff to engage parents in the school community.Responsible for maintaining contact with the community organizations that provide services to students and their families.Worked with after-school and sports programs, tutoring services and medical teams that provide health care to students.Brought cultural sensitivities to the attention of the school staff.Organized regular open houses and other events at the school and create an environment that made families comfortable spending time at their child's school.RECEPTIONIST 2013-2014Wilson-Robertson Funeral Home, England, ARAnswered phone calls and directed to appropriate person.Assisted in answering customer questions and resolving issues.Greeted visitors and directed to appropriate location.Filed and maintained records.RECORDS CLERK AND CASHIER 2011-2013 Scott Polk Pharmacy, England, ARBuilt, promoted and delivered a high degree of customer satisfaction within the pharmacy department.Responsibilities included cashiering, customer service, inventory, stocking and maintaining of merchandise,Worked works with the pharmacy team to serve patients quickly and accurately.Answered the phone, stocked shelves and supplies and kept the pharmacy and register area neat, clean and organized.Processed all incoming and outgoing correspondence.Performed data entry.Added new files to archives.MANAGER 2009-2011 Newport Maid and Cleaning Service, Newport, RIProvided prompt, dependable, high quality service to customers.Maximized productivity levels of service personnel.Ensured service personnel were alert, well trained, and available when needed.Reviewed work-in-progress to ensure quality and timeliness.Occasionally assisted personnel when they are having difficulty performing service work.Became efficient with all phases of the computer system required for services and supplies management.Maintained efficiency reports.Handled all walkthroughs and prior to services rendered as well as after. Managed schedules for employees.NIGHT AUDITOR AND FRONT DESK CLERK 2007-2008 Navy Lodge, Newport, RIConducted audit every night to ensure proper reporting of finance records.Gathered information from the financial reporting systems and internal control systems.Reviewed information and used it to ensure that no fraud or gross errors were present.Spoke with multiple departments, including low- and high-level management teams.When necessary, conducted interviews of key personnelUsed analytical skills to assess reports by testing the documentation of transactions.Assisted customers with their room check-in and check-out.INFORMATION MANAGER 1996 2003United States Air ForceDeployed to:Oman Airforce Base, Saudia Arabia IrelandPSAB, Saudia Arabia Moran, SpainCairo, Egypt GermanyIceland Suddaby, GreeceImplemented and administered enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share and destroy electronic records and documents.Conducted needs assessments to identify document management requirements of departments or end users.Consulted with end-users regarding problems in accessing electronic content.Monitored regulatory activity to maintain compliance with records and document management laws.Assisted in determining document management policies to facilitated efficient, legal, and secured access to electronic content. Implemented electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.Knowledge of principles and processes for providing customer and personal services. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures.EDUCATIONCertificate in Criminal JusticeKatherine Gibbs College, Associates Degree, Cranston, Rhode Island, Graduated August 2005Park View Arts & Science Magnet High School, Little Rock, AR, Graduated May 1996 |
